Based at: Cranfield Campus, Cranfield, Bedfordshire
Hours of work: 37 hours per week, normally worked Monday to Friday. Flexible working will be considered.
Contract type: Permanent
Salary: Full time starting salary is normally in the range of £26,860 to £30,513 per annum, with potential progression up to £37,701 per annum
Apply by: 31/01/2023

Role Description

About the Role

This is a customer-facing role that exists to assure that students receive a professional service, ensuring that we bill them, collect money, process bursaries and debt chase on a timely basis.  The post holder will need to be customer focused and follow the principals of “delivering”, “enabling”, and “assuring” in their day-to-day duties.

About You

You will have experience of working in a busy environment in a large, complex organisation, or Higher Education institution. You will be customer focused in your approach to work, have good numeracy / analytical skills and good organisational and time management skills.

You must be able to demonstrate an in-depth understanding of double entry book keeping. You will have experience across the range of different tasks relating to operating the Sales Ledger and related credit control practices.

You will have excellent interpersonal skills to communicate both verbal and in writing with key stakeholders across the University, our students, sponsors and other third parties.

Ideally you will have or be willing to work towards the AAT qualification (or equivalent), or alternatively you will be able to demonstrate equivalent relevant work experience. Prior experience of using our Finance system (Agresso) will be an advantage.

About Us

As a specialist postgraduate university, Cranfield’s world-class expertise, large-scale facilities and unrivalled industry partnerships are creating leaders in technology and management globally. Learn more about Cranfield and our unique impact here.

The role of the Finance Professional Service Unit is to ensure that all financial data is processed to enable payments to be made and received accurately and timely and that relevant, timely and reliable information is available to all stakeholders. The Student Finance Team manage all accounting relating to student invoicing, debt collection and payments to students and respond to all student financial queries throughout the year. This includes queries regarding invoices, payments, charge collections and any other questions that students may have.

Our Values and Commitments

Our shared, stated values help to define who we are and underpin everything we do: Ambition; Impact; Respect; and Community. Find out more here.

We aim to create and maintain a culture in which everyone can work and study together and realise their full potential. We are a Disability Confident Employer and proud members of the Stonewall Diversity Champions Programme. We are committed to actively exploring flexible working options for each role and have been ranked in the Top 30 family friendly employers in the UK by the charity Working Families. Find out more about our key commitments to Equality, Diversity and Inclusion and Flexible Working here.

Working Arrangements

Collaborating and connecting are integral to so much of what we do. Our Working Arrangements Framework provides many staff with the opportunity to flexibly combine on-site and remote working, where job roles allow, balancing the needs of our community of staff, students, clients and partners.

For an informal discussion about this opportunity, please contact Urvashi Patel, Student Finance Team Leader, on (E): urvashi.patel@cranfield.ac.uk

Please do not hesitate to contact us for further details on E: hrrecruitment@cranfield.ac.uk. Please quote reference number 4380.

Interviews to be held: 8 February 2023