Student Experience Business Analyst
Location: Highfield Campus
Salary: £32,348 to £39,745 per annum
Full Time Fixed Term (12 months)
Closing Date: Thursday 22 December 2022
Interview Date: To be confirmed
Student and Education Services
We have an immediate and exciting opportunity to be part of our team in the division of Student and Education Services at the University of Southampton. Student and Education Services is responsible for the delivery of all elements of the student experience in relation to student administration, support and co and extra-curricular student-facing provision at the University. This is a fantastic opportunity to join the team as we seek to achieve our ambition to provide a best-in-class student experience aligned to our new University strategy.
We are looking for an individual who has excellent business analysis to contribute to the successful delivery of the University’s project to develop online/distance learning. You will provide high quality business analysis support, with a specific focus on the student journey, and adapting our student administration and student wellbeing services to accommodate new partners and new models.
You will be consultative in approach, using expert facilitation skills to work with stakeholders to explore challenges and possible solutions, You will share findings and make recommendations, supporting the development of innovative and future-proofed service delivery.
You will support system development work by contributing to user requirements and functional specifications, enabling the adaptation of student administration and student wellbeing services to accommodate the online/distance learning project needs.
You will have knowledge of key issues that affect the student experience, have cross-cultural awareness and sensitivity, and be comfortable working in a matrix management structure, accountable both within the project, and within the service.
You will need to be organised, enjoy working at pace with a deadline sensitive workload and be comfortable with complexity and uncertainty. You must have effective team working, communication and interpersonal skills.
If you would like to discuss the role, please contact Zoë Heathcote, email@example.com.
We are proactive in fostering a culture of inclusion, respect, and equality of opportunity. We select candidates based on merit and ability and aspire to thrive in the diversity of our workforce. We welcome applications from all candidates with an interest in the role and those who are committed to helping us create an inclusive work environment. We encourage applications from candidates from Black, Asian, and Minority Ethnic communities, people who identify as LGBTQ+, and people with disabilities.
You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Jane Sturgeon (Recruitment Team) on +44 (0) 23 8059 2750, or email firstname.lastname@example.org. Please quote reference 2097222AJ on all correspondence.