HR Administrator, Recruitment

Durham, United Kingdom
£21,630 - £23,144 per annum
07 Dec 2022
End of advertisement period
09 Jan 2023
Academic Discipline
Social Sciences, Education
Contract Type
Fixed Term
Full Time


Grade 4: - £21,630 - £23,144 per annum
Fixed Term - Full Time
Contract Duration: Fixed term until 29 February 2024
Contracted Hours per Week: 35
Closing Date: 09-Jan-2023, 7:59:00 AM
Disclosure and Barring Service Requirement: Not Applicable

Job Title:  HR Recruitment Administrator
Department:  Human Resources and Organisation Development
Grade: Grade 4
Salary Range:  £21,630 - £23,144 per annum

Working arrangements:  

Full Time (35 hours per week), Monday to Friday. We operate hybrid working and are on site two days per week with the remaining time working from home.

Appointment to this post is fixed term to cover the substantive post holder’s maternity leave and is not anticipated to be extended beyond 29 February 2024.

The University

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer.

We would be thrilled if you would consider joining our thriving University. 

Further information about the University can be found here

About our team

We have a great opportunity for you to join the HR Recruitment Team where you’ll provide recruitment support to our colleagues and customers across the business, and give our candidates a fantastic recruitment experience. The work we do includes working collaboratively to recruit world-class talent into our University community. We are dedicated to lead on the tasks we are responsible for and to see it through from start to finish to deliver excellent results.

We are looking forward to you joining our team where we all work well together in a fun but challenging environment.

About you

You’ll have previous administration experience working on multiple tasks at the same time. You will be able to work well in a team, with the ability to multi task, and prioritise workloads to ensure you meet your deadlines. You’ll be comfortable working on systems, including our Recruitment System Taleo, and have working knowledge of Microsoft Office products such as Word and Excel.

You’ll be an effective team member and work with minimum supervision. You’ll get to work on a variety of roles – both volume and niche – and have the opportunity to join us at a really exciting time. If you are self-motivated and like working collaboratively, then this is the role for you!

Working at Durham 

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University: you will also receive access to the following fantastic benefits: 

  • 27 Days annual leave per year in addition to 8 public holidays and 4 customary days per year – a total of 39 days per year.  The University closes between Christmas and New Year.
  • No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
  • Lots of support for health and wellbeing including discounted membership for our state of the art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
  • On site nursery is available and children’s clubs in the summer holidays.
  • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
  • There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University. 
  • All staff have dedicated annual time to concentrate on their personal development opportunities. The opportunity to take part in staff volunteering activities to make a difference in the local community
  • Discounts are available via our benefits portal including; money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions. 
  • We offer generous pension schemes.

Durham University is committed to equality diversity, inclusion and values

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.

As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive. It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.  Where a criteria has an asterix* next to it, it may be given additional weighting when your application is considered.

Your application should cover the following criteria:

Essential Criteria 

  • Excellent oral and written communication skills.
  • Good digital skills including experience in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system.
  • Five GCSE’s at least Grade C or level four (or equivalent) including English Language and Mathematics (or equivalent experience).
  • Evidence of personal development to maintain skills.
  • Demonstrable ability to provide advice and guidance to a range of customers and colleagues.
  • Experience of working in a team.
  • Relevant administrative experience in a busy office environment.
  • Experience of working on the front line with service delivery, and the ability to work under pressure and meet tight deadlines with the ability to manage conflicting priorities and without compromising on quality.
  • Ability to solve problems as part of a team and resolve straightforward issues.  

Desirable Criteria

  • Post-16 qualification or equivalent experience.
  • Experience of recruitment processes, ideally gained within Higher Education.
  • A comprehensive knowledge and understanding of an e-recruitment system

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above.  Where there are desirable criteria we would also urge you to provide any relevant evidence.  Please don’t forget to check if there is any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.  

Submitting your application 

We prefer to receive applications online.  We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails 

What you are required to submit:

  • A CV 
  • A covering letter which shows examples of how you meet the essential criteria within the Person Specification  

Contact details   If you would like to have a chat or ask any questions about the role Katie Robinson, Assistant Recruitment Manager (katie.robinson2@durham.ac.uk) or Leah Harrison, Assistant Recruitment Manager (leah.t.pears@durham.ac.uk) would be happy to speak to you.

Further information about the role

Role Delivery

  • Provide advice and guidance on basic employment legislation, recruitment practice and routine HR issues, including UKVI requirements, annual leave entitlement etc.
  • Manage own workload, mindful of the set objectives and priorities, ensuring that deadlines and queries are dealt within appropriate timescales.
  • Contribute to general HR processes development.
  • Focus on checking stakeholder requirements to ensure the delivery of excellence with the frontline stakeholder experience, maintaining high professional standards of reporting and processes.
  • Respond to service users answering and recording standard queries. 
  • Solve day-to-day routine problems and source background information within the role. 
  • Operate enquiry service and process requests finding solutions or escalating queries where necessary. 
  • Apply professional and regulatory procedures and processes and use of HR systems, ensuring high attention to detail and accuracy at all times.
  • Apply standard professional and recognised regulatory procedures to process, check and reconcile anomalies within data and information sets. 
  • Compile, record, store and archive data and information to ensure the accuracy and safety of information in line with data protection, UKVI and confidentiality requirements.
  • Use standard office-based digital systems (including e-recruitment systems), tools and equipment to carry out data recording, communications, networking and recruitment.
  • Process and update key business documentation including issuing new contracts of employment, in a timely and accurate manner, ensuring details are entered correctly onto the HR system.. 
  • Make venue, catering, travel and/or equipment arrangements for events, meetings and activities. 
  • A commitment to equality, diversity and inclusion and the University’s values.


  • Contribute to the planning of team activities, work and deadlines to ensure the smooth running and timeliness of service, providing cover for team members as required.
  • Record data and information accurately and provide reports as required to team members and more experienced staff.  Assist team members to organise, plan and prepare for events, meetings and activities.  Work with team members to ensure the smooth running of HR administrative processes to support people and business activities. 



  • Provide a responsive and proactive support service across the HR Recruitment Team.   Flexible in approach to accommodate the needs of team members and/or service users.  Liaise with internal and external departments, suppliers, contractors and professional specialists to pass on information.  Liaise and collaborate with staff in other areas of the organisation to ensure a seamless, smooth and efficient service.  Resolve queries and requests for information and advice and escalate more specialist and complex queries or issues to more experienced team members. Liaise with representatives from other service areas, professional organisations and agencies where necessary.  Provide service and support for networks, committees and meetings, to draft and distribute documents and communications in standard professional formats. Liaise with internal and external suppliers and specialists with the organisation, planning and delivery of services, activities and events. 
  • Any other reasonable duties.   

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.