Job description

About the Role

You will ensure that our website content for HR Internal pages is created in the most engaging, accessible format. Prioritising user need, analytics, and data to optimise pages, identify gaps and make recommendations for the creation of new content that helps people engage and adhere to our processes. 

You will work closely with department leads across HR to create a user-centred approach to content. Focusing on the needs of the end user is vital, to ensure we optimise content, in whatever form it may take, to fulfill that need. 

About you

To succeed in the role, you will have a solid background in developing inspiring and engaging user centred content and have a strong digital storytelling background. We are looking for someone who is a great content writer, utilising best practice digital techniques and you will also be confident in training colleagues across the department on best practice principle around digital content. 

King’s College is faced based, so we would ask for someone to be used to working in that environment, when you are deadline driven and take a data driven approach to content, constantly looking to improve performance, updating teams on what’s working and where we can optimise. 

We are looking for a self-starter with excellent interpersonal skills, and collaborative approach, to drive the best content. You will be skilled at working alongside multiple stakeholders, with a keen eye for detail. 

About us

The role of Digital Content Editor (HR) is part of the HR department, and you will be supporting our Recruitment Manager, with the implementation and design of content that’s formed as outcomes from our recent recruitment review where we have several recommendations of change to implement. 

Further Details:

Please complete our online application form, and submit a copy of your CV and Supporting Statement. We advise that you focus on the criteria marked below as essential however, please include any other information you find relevant. 

This post will be offered on a full-time, fixed term contract for 9 months.

Key responsibilities

• To work with colleagues in the department to ensure the departmental websites provide clear, accurate and engaging content (written, audio, video) 
• To manage all high level digital content for the departmental websites
• To provide training and support to colleagues in the department to ensure all content is developed in accordance with the relevant guidelines (established at department and university level). The candidate will also work with department heads to ensure that messaging is consistent accurate and avoid unnecessary duplication.
• To establish and manage regular reviews for all departmental web content, liaising with Heads of Departments and staff members where appropriate.
• To support activities as part of HR Programmes, where content needs to be created, communicated and embedded, where some messages are hard to deliver.
• Keep abreast of web-related development across the university and contribute to groups to help share expertise.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience

Essential criteria

1.       Educated to degree level or have equivalent professional experience 

2.       Demonstrable experience of developing content for web 

3.       Demonstrable experience of writing for the web with ability to produce attractive, effective and appropriate content 

4.       Ability to work to style guidelines and follow editorial procedures 

5.       Demonstrable experience of managing priorities 

6.       Ability to manage stakeholder relations and embed messages that may be difficult to embed. 

7.       Understanding of managing content across multiple digital channels 

8.       Understanding of web usability 

9.       Understanding of accessibility 

10.    Experience of writing HTML and CSS 

11.    Experience of support processes and procedures 

Desirable criteria

1.        Ability to produce/source/edit other types of content, including: images, audio and video 

2.        Demonstrable understanding of digital marketing techniques and how all channels interlink