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Administrator

Employer
UNIVERSITY OF SOUTHAMPTON
Location
Southampton, United Kingdom
Salary
£11.80 per hour
Closing date
4 Dec 2022

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School of Psychology

Location:  Highfield Campus
Salary:   £11.80 per hour
Closing Date:  Sunday 04 December 2022
Interview Date:   To be confirmed
Reference:  U2086222JW

Start Date: As soon as possible following successful interview

End Date: 22nd February 2023 (to be confirmed)

Location: Highfield Campus

Hours: 21 Hours per week (Mon, Tue, Thu)

Job Purpose:

Provide comprehensive, effective and efficient administrative and operational support to the local academic environment through the maintenance of clear office systems and processes, including delivery of the FOS core services.   

Key Accountabilities/Responsibilities:

  • Provide high quality, value-added and flexible support and administrative service to senior academics and other members of the academic community in line with the FOS core services. 
  • Act as first point of contact for a range of enquiries to ensure an effective customer service and positive student experience. 
  • Financial administration including invoices and requisitions via Agresso; liaise with Finance and work within financial regulations. 
  • HR administration including staff recruitment (using e-recruit), visitor arrangements, academic appraisal, probation, promotion, and induction; maintaining accurate records and ensuring compliance with university / faculty policies and systems. 
  • Collation and analysis of information to support the preparation of reports and data sets that will assist strategy and decision-making. 
  • Maintain office supplies and equipment, anticipating requirements for new staff including stationery, keys, furniture, telephony etc. 
  • Support achievement of Faculty/School/Department objectives. 
  • Provide effective and efficient administrative / secretarial support to meetings and working groups as required, taking accurate notes, ensuring reliable record keeping and managing actions effectively. 
  • Organise, support and (if required) attend events (seminars, workshops, visitor lectures) ensuring all activities and deliverables run efficiently by co-ordinating diaries, booking venues, setting and communicating programme schedules, liaising with appropriate key stakeholder groups, managing hospitality and visitor arrangements. 
  • Support effective internal communication, including the development and maintenance of intranet sites and content for digital signage, liaising with appropriate stakeholders 
  • Share and exchange key information and identify areas of best practice, contributing to the development of office administrative systems, working with colleagues across the faculty. 
  • Build and use a good working knowledge of university / faculty / school administrative systems and structures to identify solutions to a range of enquiries and provide advice and guidance. 
  • Attend and contribute to team meetings as requested and appropriate. 
  • Support space planning and local infrastructure requirements including effective use of Planon and the allocation of desks for postgraduates, researchers, academic staff and visitors. 
  • Oversight for local managed print devices, meeting spaces and office moves etc. if required. 

Essential Skills:

  • Previous work experience within a busy administrative / secretarial support role and / or customer-focused environment. 
  • Excellent IT skills, including standard Microsoft Office packages and confidence working with new technologies 
  • Experience of analysing data and presenting reports and summary information clearly. 
  • Ability to organise and prioritise own work effectively and follow / implement procedures in order to produce work to a high standard and to required deadlines. 
  • Ability to work well with minimum supervision. 
  • Able to contribute to team efficiency through sharing information and constructively supporting others. 
  • Able to maintain good working relationships across a range of colleagues, customers and stakeholders. 
  • Ability to take ownership for own workload and help to resolve first level administrative enquiries on behalf of professional services. 
  • Experience of providing advice on administrative procedures to colleagues and external customers. 
  • Able to communicate effectively and with empathy. 
  • Travel to other Faculty/University sites and flexible hours of work may be required for events, meetings etc. 

  Desirable Skills:

  • Experience of monitoring a small scale budget (eg stationery). 
  •  Knowledge of university systems such as Agresso, Planon, e-recruit and working with travel management systems 

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