Job Description

Oversee and co-ordinate centre-related activities, which include but are not limited to the following:

• Manage recruitment and personnel matters pertaining to full-time and temporary staff
• Assist in preparation and submission of project proposals and reports to internal committees and/or external organizations
• CCS@SUSS budget matters (e.g. capex, opex, manpower, library)
• CCS@SUSS administrative processes and Standard Operating Procedures (SOPs)
• Oversee compilation and maintenance of CCS@SUSS data and archives (e.g. statistics and relevant materials on centre’s research projects, publications, events, and courses initiated) and the centre’s shared drive
• Maintain and update CCS@SUSS’ network database
• Co-ordinate, organise and oversee assigned CCS-related events/projects, such as the public lectures, research seminars, workshops, and exhibitions
• Co-ordinate and support hosting of delegations and visitors from Chinese- speaking communities
• Co-ordinate and organise study trips to Greater China region
• Work closely with the various entities within the University, including various Chinese-related programmes
• Organise Chinese-related programmes’ student and alumni activities
• Participate in centre meetings, strategic planning sessions, and centre activities
• To develop and maintain an efficient and coordinated system for planning, organising, managing and delivering centre’s programmes.
• To prioritise and allocate centre’s resources, review work flow and processes and service standards and make recommendations to achieve maximum effectiveness in centre’s operations.
• To monitor day-to-day operations of the programmes to ensure that goals and objectives are met, policies and procedures are being followed, and to resolve issues and take corrective actions as appropriate.
• To maintain close contact with partner universities and stay abreast of changes that may affect the programmes, and recommend improvements to the programmes to meet changing needs and requirements.
• To maintain effective communications with all stakeholders to ensure operational success of the programmes.
• To ensure compliance with external and internal quality assurance standards and requirements.
• To work with Director in formulating the marketing plan of centre’s programmes.
• To participate in planning and organising marketing activities, e.g. programme launches, briefings, education fairs, etc. in accordance with the marketing plan.
• To prepare marketing materials, e.g. brochures, mailers, video, presentation materials, etc.
• To gather market information and shares with relevant stakeholders.
• Support the Director in dealing with external institutions, both local and international, on matters related to Chinese language and culture
• Provide administrative support to the Director
• Serve in SUSS committees

Job Requirements

• Degree holder with 3-4 years of relevant working experience, of which at least 2 years are at managerial or similar level
• Effective interpersonal skills with excellent command of written and spoken English and Chinese
• Able to work with the team as well as motivate and coach team members
• Good time management
• Mature, meticulous and possess high level of discretion and integrity
• A resourceful person who is able to work independently
• Must be computer-literate and proficient in Microsoft Office skills