Senior Programmes Officer

King’s College London Mathematics Department is seeking candidates at all levels of experience with the drive and passion to deliver high quality customer service to support our strategic aims. This is an ideal opportunity to commence or further your career in Higher Education administration.

You will be responsible for ensuring consistent management and delivery of education taught provision through high quality administrative support.  You will provide a professional, supportive, responsive, and personable service incorporating front-line support as the first point of contact for students and academic staff, supporting processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems.

You will work closely with both academics and professional service colleagues within the Department and Faculty, as well as central University teams in Admissions, Registry Services and others

The role is varied and you will undertake a range of administration supporting the student lifecycle processes from pre-enrolment activities, through induction and registration to graduation and beyond utilising systems and databases such as student records systems, virtual learning environments and other systems in accordance with best practice, ensuring consistency of data, identifying and resolving issues.

Key duties include maintaining accurate student records, ensuring the success of induction programmes, supporting student welfare and progression.

Supporting the departmental leads in administering the department’s education taught programmes and other UG or PGT student related administration.

Benefits

Kings provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at -   www.kcl.ac.uk/hr/staffbenefits/index    

This post will be offered on an indefinite contract

This is a full-time post - 100% full time equivalent