Course Administrator (Maternity Cover)

Birmingham, West Midlands (GB)
£25,234 to £27,428 per annum
21 Nov 2022
End of advertisement period
02 Dec 2022
Contract Type
Fixed Term, Maternity Cover
Full Time

Course Administrator (Maternity Cover)

Faculty Office - The Arts, Design and Media

Location:     Parkside
Salary:     £25,234 to £27,428 per annum
Fixed Term
Posted On:     Friday 18 November 2022
Closing Date:     Friday 02 December 2022
Interview Date:     Friday 16 December 2022
Reference:     112022-691

In the Birmingham Institute of Creative Arts within the Faculty of the Arts, Design and Media, we are looking to recruit a fixed term Course Administrator to support the delivering an excellent service to students across our Schools and Institutes. If you are customer-focused, quality-driven, and keen to follow a professional career within administration, there has never been a better time to join us. You will report directly to the Team Leader within one of our schools and work closely with the school based administrative team.

This role is ideal for someone who wants to positively contribute to the student experience at Birmingham City University and who is seeking a career in Higher Education administration. As a Course Administrator you will be responsible for managing a portfolio of courses and modules (postgraduate and undergraduate) from enrolment to graduation, including delivering Examination Boards, maintaining student records, Committee clerking and providing expert advice and support to students and colleagues across the student lifecycle. You will need to develop strong professional relationships with staff across the Institute, Faculty, and the university.

Main Duties and Responsibilities

  • Provide excellent service to students and colleagues in support of the delivery of programmes of study.
  • Undertake key aspects of student administration, including but not limited to enrolment, attendance monitoring, change of circumstance, module selection, coursework submission, examination board preparation, clerking of meetings, personal support arrangements and general enquiry handling.
  • Maintain accurate student records, utilising a range of systems including SITS.
  • Develop and maintain a good understanding of University Regulations, programme specifications and statutory monitoring and reporting requirements. Ensure that administrative processes are compliant, advising students and colleagues as necessary.

Skills and Experience

  • You will be educated to a degree level (or equivalent experience) coupled with proven administrative, IT and customer service experience within a complex environment.
  • Experience in a student-facing role is desirable.
  • You will need to be a strong team player, demonstrate intellectual curiosity.
  • Be able to manage a busy workload.
  • Excellent interpersonal and communication skills.
  • Proficiency in the use of the SITS student record system is desirable.

In return we offer a generous pension and annual leave provision. We also operate a hybrid working model that allows staff to combine on-site and remote working where appropriate, dependent on work duties. We also provide access to excellent facilities on campus, including supportive family friendly policies.

Birmingham City University has the drive and ambition to be a leading seat of teaching and research excellence. We are passionate about providing our learners with a transformational journey, enabled by an exceptional and supportive academic community.

With around 26,900 students from 100 countries, Birmingham City University is a large and diverse learning community. We put students at the heart of everything we do, giving them the best opportunities for future success. The University has an enviable reputation for providing quality, student-focused education in a professional and friendly environment. Our superb courses, state-of-the-art facilities, first-rate academics, and focus on practical skills and professional relevance all support our graduates’ future employability.

Further details:
Job Description
Core Values

BCU Values underpin how we work in achieving the ambitions set out in our Strategy and Priorities, and are the principles that unite the way we work together and for our students.

The University is committed to internationalism and diversity and welcomes applications from all countries, faiths and backgrounds.

It is each individual successful applicants responsibility to ensure that they have permission to work in the UK. Some applicants may require sponsorship from the University and a visa from UKVI to take up the role if successful. More information on this can be found here:

Some roles are not capable of sponsorship because they do not meet the UKVI criteria relating to skill and salary level. If you are unsure as to whether you would require sponsorship if successful, or whether the role is capable of sponsorship, please contact us:

Please note on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice.  We would therefore advise that you submit your completed application as soon as possible.

At Birmingham City University we are proud to be an equal opportunities employer.  All staff are expected to understand and enact the University’s commitment to ensuring equality, diversity and inclusion in our employment practice and in all that we do . This commitment is enshrined in our Core Values and is detailed in our Equality, Diversity and Inclusion in Employment Policy. The University values and celebrates the diversity of our staff and students; we welcome people from the many  different backgrounds and life experiences that reflect the students and the citizens we serve.  We are committed to equality of opportunity for all staff and actively encourage unique contributions, in particular from under-represented groups in respect of age, disability, sex, gender or gender identity, ethnicity, race, religion or belief, sexual orientation or transgender status

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