Campus Services & Facilities

Location:  Highfield Campus
Salary:   £10.87 per hour
Closing Date:  Wednesday 19 October 2022
Interview Date:   To be confirmed
Reference:  U1995322TD

Start Date:

As soon as possible following successful interview

End Date:

23^rd December 2022 (TBC)

Location:

Highfield Campus

Hours:

36 Hours per week (Mon-Fri) (TBC)

Job Purpose:

Supervise the day–to-day operation of designated catering area to ensure the timely provision of a consistently high level of catering service at all times, ensuring that customer expectations are met and exceeded wherever possible.

To comply with all statutory and University Governance requirements (the Health & Safety at Work Act, University Food Safety Management Policy) and to report to your line manager any signs of non-compliance within your work areas.

Plan and prioritise tasks for Catering Assistants within your designated area of responsibility.

This role is a five out of seven working days contract.

Key Accountabilities/Responsibilities:

• Ensure Catering assistants are fully briefed and staff levels meet anticipated business levels. Ensure allocated areas are kept clean and safe at all times, deal with customer enquiries, elements of troubleshooting.
• Co-operate with the management in the planning and implementation of standard operational procedures (SOPs) and all other relevant work-based training to include risk assessments.
• Promote morale and wellbeing within the catering team based on the department’s vision and core values.
• To ensure that stock levels are maintained to the required level being mindful when placing orders of both business needs and financial controls. Also carrying out stock checks as and when required. Dealing with suppliers and contractors in a professional manner.

Essential Skills:

• Experience with EPOS systems
• Good computer skills
• Able to use own initiative to organise weekly staff rotas.
• Able to carry out allocated, prescribed tasks to time and to the required standard.
• Able to solve basic problems by adhering to established practices and procedures.
• Able to ensure any staff managed or supervised are focused on allocated tasks and are aware of service standards.
• Able to contribute to team efficiency through sharing information and constructively supporting others.
• Able to maintain a positive outlook and show flexibility to new ideas and approaches, consistently achieving and striving to exceed service standards
• Must be able to be flexible with hours & days worked as there may be a need to work some evenings and occasional weekends.

Desirable Skills:

• Level 3 Food Hygiene certificate
• Health & Safety certificate
• Minimum 2 years’ experience in similar busy role
• Able to complete risk assessments in the workplace
• Able to assist with creating POS & other marketing materials