Director, Monash Residential Services

Melbourne, Australia
03 Oct 2022
End of advertisement period
30 Oct 2022
Contract Type
Full Time
  • Lead a unique, best practice residential model at Australia’s largest university
  • Make a genuine impact on student outcomes and experience 
  • Inspire and lead a high performing and committed team 

Monash University seeks an outstanding individual to provide leadership to Monash Residential Services (MRS), a pre-eminent student accommodation service providing and managing three thousand residential rooms. With a range of on and off-campus accommodation options, services extend to students, staff, the business community and short-term visitors to the University. 

Reporting to the Executive Director, Campus Community and working with a range of stakeholders across the University, the Director, MRS is responsible for the ongoing commercial, financial and capacity management of a diverse portfolio of residential accommodation. The Director leads and oversees the portfolio as a commercial operation, ensuring financial sustainability, service excellence and innovation.

The ideal candidate will bring outstanding leadership, interpersonal skills and high levels of intercultural competence, with the ability to inspire and motivate high performing teams and to negotiate, persuade and influence a range of stakeholders to achieve strategic objectives. High levels of emotional intelligence, empathy and resilience will be key to supporting the student community. With a commercial mindset and financial management skills, the Director will enjoy operating in a competitive environment, displaying strengths in conceptual and analytical thinking and a problem-solving approach. An existing track record in residential operations will be expected, ideally gained in a university setting. The successful candidate will hold relevant qualifications in business, commerce or another relevant discipline.

The Organisation

With around 86,000 students from over 160 countries, Monash is Australia’s largest university. A leading member of the Group of Eight, it is committed to the highest quality in teaching, learning, research and a wide range of professional and community activities.

Monash residential services looks after all aspects of student accommodation at the University, with a commitment to ensuring care, support and enrichment to the student experience.

For more information visit:

Applications close: 30 October 2022.

To apply - please visit and choose ‘APPLY ONLINE’ from the menu, using reference MONmrs0922 and addressing your cover letter and resume to Andrew Norton or Sharyn Gowans of Fisher Leadership, or call 1300 347 437 or +61 3 9016 6000 for further information.

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