Director Human Resources Services

Melbourne, Australia
29 Sep 2022
End of advertisement period
16 Oct 2022
Contract Type
Fixed Term
Full Time
  • Senior Executive position
  • Support Payroll & HR Systems
  • Drive culture, change and integration

About the role:

The Director, HR Services is responsible for leading a multi-disciplinary team that will maintain and enhance the University’s employee related information and in particular the HR Systems and helpdesk, payroll compliance and payroll processing. The position will develop plans to mitigate risks to HR systems and ensure business continuity.

Duties will include but not limited to:

  • Develop and implement a yearly HR Systems Operational Plan focused on covering all aspects of environment management, system maintenance and upgrades and appropriate disaster recovery strategy planning for business continuity, ensuring the systems are secure, robust, and compliant with vendor license agreements, legislation, and policies. 
  • Produce and maintain documented frameworks that describe the HR systems technical environment and processes to ensure appropriate HR system governance
  • Ability to identify issues by providing innovative solutions and creative alternatives to minimise risks to the payroll function and HR systems.
  • Ensures high quality service delivery by championing continuous improvement strategies, aligning operations with leading practice, maintains a strong focus on quality control and promotes a proactive approach to all client issues.
  • Build capability and capacity within the HR Systems and Payroll functions to manage all operational activity and to create and deliver a culture of service excellence.
  • Utilise technology and innovation through automation and self-service mechanisms to reduce transactional and non-value added activity.
  • Develop and maintain a culture of continuous improvement and process reform to ensure high quality customer focused service

Skills and Knowledge required to be successful in this role:

  • Specialised knowledge of complex methods and techniques within a HR system and / or payroll function.
  • Demonstrated ability to build and apply expertise through developing and pursuing challenging goals and directing resources to deliver successful outcomes, particularly in a changed and uncertain environment.
  • Proven experience and success in managing staff performance and development.
  • A sound knowledge and understanding of contemporary HR systems and practices, with a particular emphasis on improved service delivery.
  • Demonstrated ability to lead diverse teams and support staff operating within a high pressure, customer focused/quality results environment; and to accommodate and work effectively with different work and personality styles.
  • Demonstrated high level analytical, problem solving and research skills. Ability to work with quantitative and qualitative information.
  • Proven capacity for analytical and conceptual thought in the development of new initiatives, in the diagnosis of problems and in providing timely, relevant and practical solutions.
  • High level data analysis, reporting, research and presentation skills.
  • Highly developed project management, planning, prioritisation and time management skills.

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below:


  • 17% employer contributed superannuation
  • On-site childcare facilities
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date: Sunday, 16th October 2022 by 11:55 pm

Recruitment Enquiries: Peter Andreopoulos, Director Talent Acquisition and Remuneration

Only candidates with Full Working Rights in Australia may apply for this position.

COVID-19 Vaccination Requirements

The University’s Health and Safety Procedure – COVID-19 Vaccination and Other Measures, requires staff engaged to perform work onsite at La Trobe University to be Fully Vaccinated against COVID-19 unless they are exempt from being vaccinated due to a recognised medical contraindication. This position will require the incumbent to work onsite. As such, an offer of employment will be conditional upon the applicant being Fully Vaccinated against COVID-19 or medically exempt from receiving a COVID-19 vaccination, and providing satisfactory evidence of their vaccination or exemption status to the University.

Please submit an online application ONLY and include the following documents:

  • An up to date resume;

Please scroll down to apply.

Why La Trobe: 

  • Develop your career at an innovative, global university where you’ll collaborate with community and industry to create impact. 
  • Enjoy working on our inspiring and stunning campuses – the perfect hub for industry, students and academics 
  • Help transform the lives of students, partners and communities now and in future

All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

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