Job title: School Support Administrator – Full Time, Permanent

Job reference: 0000018554

Date posted: 26/09/2022

Application closing date: 16/10/2022

Salary: £23,144 - £27,131 (Grade 3) per annum

Package: Excellent Benefits Package

Contractual hours: 36.25

Basis: Full Time

Job description
We have an exciting opportunity for a School Support Administrator to support our School of Computing Engineering and Built Environment with timetabling administration, based at Merchiston Campus.

This is a crucial role in supporting our academic colleagues to ensure continued success of student experience within the school and University.

Edinburgh Napier University is the ‘#1 Modern University in Scotland’. An innovative, learner centric university with a modern and fresh outlook, Edinburgh Napier is ambitious, inclusive in its ethos and applied in its approach.

At the heart of our University sits our School Support Service. Pertinent to both the day-to-day organisation of our Schools and our work into diverse and exciting research and projects; our School Support Service delivers flexible and resilient support to students and academic staff across the University. Simply put, through excellent customer service, we anticipate users' needs and deliver support services that are efficient, accessible, and intuitive to our users.

The role

You will play a crucial role in supporting our academic colleagues across the School of Computing Engineering and Built Environment (SCEBE) to ensure an accurate and up to date allocation of the teaching timetable is available for our students.

This is an excellent opportunity to work closely with various academic colleagues and professional service staff from across the world to support with module and programme support. You’ll also work with external examiners and a variety of committees within the School and across the University.

You’ll also have the opportunity to work with our students, with day-to-day enquiries and administration of student records.

For more details on this exciting opportunity, please click here to view the full role profile.

What Are We Looking For?

The ideal candidate will have good passes at higher grades, and/or equivalent demonstrable administration experience.

Along with excellent customer service and communication skills, you will have the ability to engage and build relationships with students and colleagues alike. You will have strong organisational skills and the ability to multi-task and juggle priorities as required.

You will be comfortable with working to agreed deadlines and will enjoy working within a team environment. Attention to detail and strong IT skills is paramount for the administrator role.

The successful candidate will be a proficient user of Microsoft Office packages and, depending on the role offered, receive training to utilise a number of systems including the University’s databases and online learning platforms.

This role will suit an organised and proactive professional with demonstrable customer service skills.

Although this role is based at our Merchiston Campus, there may also be an expectation to work across all three of our campuses when required. For example, during examinations or during our student-facing events. Occasional evening and weekend working is also required to support peak work periods throughout the year.

To learn more about this exciting opportunity, click here to view the role profile.

Benefits we offer

Salary: £23,144 - £27,131 (Grade 3) per annum

Edinburgh Napier University is a forward-thinking institution, home to forward-thinking people, inspired by the world around us. Join us and you will find that we offer support and recognition wherever due, as well as fantastic benefits such as an attractive pension with employer contributions of 20.8% and a minimum of 36 days holiday.

There are professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts. For more information about our wide range of benefits, click here.

Additional Information

Closing date: 16th October 2022

Interview date: w/c 24th October 2022

Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status. Please see here for more information.