UNIVERSITY OF SOUTHAMPTON

Student Recruitment Enquiry Advisor

Location
Southampton, United Kingdom
Salary
£22,149 to £25,642 Per annum
Posted
22 Sep 2022
End of advertisement period
12 Oct 2022
Ref
1974322NP
Contract Type
Permanent
Hours
Full Time

Student Recruitment Marketing & Events

Location:  Highfield Campus
Salary:   £22,149 to £25,642 Per annum
Full Time Permanent
Closing Date:  Wednesday 12 October 2022
Interview Date:   To be confirmed
Reference:  1974322NP

Our new-look Student Recruitment Marketing and Events team is growing and we’re looking for inspiring people to come and join us . We’ve reformed our structure to better fulfil the University Strategy and its growth ambitions.

We are seeking Student Recruitment Enquiry Advisors to act as the first port of call for students interested in studying at the University.

Our Enquirer Experience team provide excellent customer service to prospective students; answering questions and providing advice on visiting and applying to the University - detailing entry requirements, application methods, fees and funding opportunities as well as signposting to other sources of information. In addition, through accurate data entry and record keeping, the team ensure our interactions with prospective students are recorded to inform our future student recruitment strategy.

About you:

You’ll bring a high standard of written and verbal communication skills to the role, and be enthusiastic about delivering excellent customer service. By delivering timely and accurate responses to enquirers you'll ensure that students, their parents, teachers and supporters are left with a positive impression of the University and are encouraged to apply.

Application Procedure

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Sian Gale (Recruitment Team) on +44 (0) 23 8059 2750, or email recruitment@soton.ac.uk. Please quote reference 1974322NP on all correspondence.

As a university we aim to create an environment where everyone can thrive and are proactive in fostering a culture of inclusion, respect and equality of opportunity. We believe that we can only truly meet our objectives if we are reflective of society, so we are passionate about creating a working environment in which you are free to bring your whole self to work.  

With a generous holiday allowance as well as additional university closure days we are committed to supporting our staff and students and open to a flexible working approach.