Quality and Standards Manager (2 year Fixed-term)

St Mary's University, Twickenham
£42,155 - £43,414 per annum
20 Sep 2022
End of advertisement period
23 Oct 2022
Contract Type
Fixed Term
Full Time

2 year Fixed-term


Joining our highly skilled, dynamic and supportive Quality and Standards Team. Working in a fast-paced environment, this newly created post presents an exciting opportunity for the post-holder to lead on the strategic development and implementation of our academic strategy. You will be diligent, agile and responsive with strong understanding of key quality functions.

Job Details

We have an exciting opportunity for an experienced professional quality assurance practitioner to join the Quality and Standards Team at St Mary’s University. Within a changing sector landscape, the role will focus on innovation and enhancement, and will provide the operational management of our University-wide quality assurance frameworks, policies and regulations. The post holder will be responsible for programme approval, programme annual monitoring and academic review, external examining, academic committees, professional and statutory regulatory bodies, and Ofsted inspections and other external quality-related reviews.

You will bring a strong understanding of quality functions, an excellent understanding of the UK Quality Code and broad knowledge of good practice in programme development. The role will entail providing expert advice and preparing formal reports. This will also include providing advice to the executive /senior managers of the University on quality issues.

Duties will include:

  • To coordinate the effective operation of annual quality monitoring processes in Faculties/Institutes, including Staff-Student Liaison Forums, and ensuring that enhancements/actions are both recorded, effectively reported and monitored.
  • To coordinate and support the programme approval and review process; providing expert advice and guidance to academic and professional services colleagues including active participation in programme development.
  • To organise and support the Chair of relevant committees and Panels relating to the approval and development of new and existing collaborative partnerships, and other meetings and committees relevant to collaborative provision activities
  • Work closely with Faculty and Institute colleagues, professional service colleagues and other members of CTESS to ensure that accurate records relating to collaborative provision (such as programme specifications, module outlines, Panel events and outcomes etc.) are produced and maintained in accordance with established practices.
  • To work closely with the Quality and Standards Team, Head of Quality and Academic Partnerships and Dean of Learning and Teaching to develop and implement enhancements to quality assurance processes, documentation and administrative practices relating to collaborative provision.
  • Support the wider work of the Quality and Standards team and CTESS according to requirements of the Head of Quality and Standards and Dean of Learning and Teaching.

You will be a skilled team player, and able to organise and coordinate input from across the University to ensure a high standard of service is provided for collaborative partners, their representatives, and colleagues and services throughout the University. You will be able to work well under pressure, using your initiative to independently problem-solve and facilitate the progression of strategically important partnerships. You will work alongside Quality and Standards Managers with responsibility for on-site provision and will liaise closely with them in all aspects of your work.


Centre for Teaching Excellence and Student Success

The Centre for Teaching Excellence and Student Success (CTESS) was established in 2018 and is home to three teams:

  1. Our Academic Development team
  2. Our Widening Participation Access and Outreach team
  3. Our Quality & Standards Team.

CTESS works closely with academic and professional services teams across the University to enhance the student experience and develop an inclusive, supportive and flexible learning environment for all our students.


Closing Date: 23 October 2022 at 23:00 hours

Interviews are likely to be held on 24 November 2022


Candidates must be able to demonstrate their eligibility to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. Where required, this may include entry clearance or continued leave to remain under the Points Based Immigration Scheme. Please ensure you meet the requirements of the Points Based System before applying.


St Mary’s University is committed to equality, diversity, and inclusion (EDI) and welcomes applications from all sections of the community. Learn more about our EDI initiatives and work as a Disability Confident employer. We will consider hybrid/flexible/part-time/job share working arrangements.

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