Senior Asset Information Manager

Durham, United Kingdom
£43,414 - £51,805 per annum
13 Sep 2022
End of advertisement period
10 Oct 2022
Contract Type
Full Time

Estates and Facilities

Grade 8: - £43,414 - £51,805 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date : 10-Oct-2022, 6:59:00 AM 

Job Title:                               Senior Asset Information Manager
Department                           Estates and Facilities Directorate
Estates Operations
Grade:                                   Grade 8
Salary range:                        £43,414 - £51,805 per annum
Working arrangements:      Permanent
Full-time (nominal 35 hours)
Hybrid working
Closing date:                       9th October 2022

The University

At Durham University we are proud of our people.  A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other.  We believe that inspiring our people to do outstanding things at Durham enables Durham people to do outstanding things professionally and personally.

Across the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally.  We would be thrilled if you would consider joining our thriving University.

Further information about the University can be found here.

The Role and Department

The Senior Asset Information Manager will lead on the provision of support and expertise relating to the management of all building & asset information, across the Directorate.
You will act as the lead technical professional ensuring a standard approach to the management of all building and asset information across the Estates and Facilities Directorate, with responsibility for the development and implementation of a new integrated workplace management system (IWMS), building condition data & long-term maintenance planning.

The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.

Working at Durham

A competitive salary is only one part of the many fantastic benefits you will receive if you join the University, you will also receive access to the following fantastic benefits:

  • 30 days annual leave, in addition to 8 public holidays and 4 customary days per year – a total of 42 days per year.
  • The University closes between Christmas and New Year.
  • We offer a generous pension scheme.  As a new member of staff you will be automatically enrolled into this University Superannuation Scheme (USS) which the University will add contributions of 21.4%.
  • No matter how you travel to work, we have you covered.  We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.
  • There is a genuine commitment to developing our colleagues professionally and personally.  There is a comprehensive range of development courses, apprenticeships and access to qualifications and routes to develop your career in the University.  All staff have dedicated annual time to concentrate on their personal development opportunities.
  • Lots of support for health and wellbeing including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme.
  • Onsite nursery is available and children’s clubs in the summer holidays.
  • Family friendly policies, including maternity and adoption leave, which are among the most generous in the higher education sector (and likely above and beyond many employers).
  • The opportunity to take part in staff volunteering activities to make a difference in the local community.
  • Discounts are available via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, the cinema and days out at various attractions.
  • A salary sacrifice scheme is also available to help you take advantage of tax savings on benefits.
  • If you are moving to Durham, we can help with removal costs and we have a dedicated team who can help you with the practicalities such as house hunting and schools.  If you need a visa, we cover most visa costs and offer an interest free loan scheme to pay for dependant visas.

Durham University is committed to equality diversity, inclusion and values

Our collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work.

As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do.  We also live by our values and our Staff Code of Conduct.  At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive.  It’s important to us that all of our colleagues are aligned to both our values and commitment to EDI.

We welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities.  If you have taken time out of your career, and you feel it relevant, let us know about it in your application.  If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process.  We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.

What you need to demonstrate when you apply/Person Specification

When you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role.  Further information about the role and responsibilities is at the end of this job description.

How to apply

To progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. It will be at the discretion of the recruiting panel as to whether they will also consider any desirable criteria, but we would urge candidates to provide evidence for all criteria.  Please don’t forget to check if there is any weighted criteria (see above).

While some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview.

Submitting your application

We prefer to receive applications online.  We will update you about your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to make sure you have not missed any of our updates.

What you need to submit

  • A CV
  • A supporting statement which outlines how you meet all of the criteria within the Person Specification.

Contact details

For a chat about the role or any further information please contact Jane Robson, jane.l.robson@durham.ac.uk.

Further information about the role

Typical Role Requirements

Service Delivery

  • Manage the collation and analysis of asset condition data to inform capital investment and maintenance strategies.
  • Manage and implement a programme of property condition surveys.
  • Develop life cycle replacement and long-term maintenance programmes that will ensure the University estate remains operational and is maintained in condition A or B (HESA definitions).
  • Integrate the maintenance programme into IWMS (Planon).
  • Manage and implement standardised specification for maintenance, investment and capital programmes to ensure VFM and efficient maintenance.
  • Lead on the implementation of ‘soft landing’ process for new build and refurbishment projects, ensuring ongoing PPM and lifecycle replacement is programmed and budgeted.
  • Develop and implement warranty management process
  • Lead the design, development and implementation of service deliverables and influence organisational transformation.
  • Ensure all activities, processes and transactions are accounted for accurately and promptly to meet regulatory and professional service and policy standards.
  • Implement processes to manage the integrity and security of all commercially and professionally sensitive and personal data.
  • Responsible for allocating and monitoring financial budgets and resources.
  • Carry out research to determine technological/system/facility trends and translate these into implications, risks and opportunities for operational service quality management and delivery.
  • A commitment to equality, diversity and inclusion and the University’s values.

Planning and Organising

  • Long term budget forecasting based on condition information, to identify level of investment required.
  • Lead on the design, implementation and monitoring of policy and quality standards, procedures and systems to ensure effective working and continuous improvement.
  • Analyse stakeholder feedback, implementing and reviewing service provision.

Teamwork and Team Development

  • Provide feedback on team and individual performance and identify development needs, conducting regular staff ADR and performance reviews.
  • Recruit, induct, train and develop new team members.
  • Help to shape the skills and expertise of future team members and design work structures to meet operational and strategic goals.
  • Handle the vast majority of HR issues within a team, referring more complex issues to appropriate support services/senior management.
  • Ensure all stakeholder-facing staff provide an accessible, friendly and professional service by shaping processes for inducting and developing staff.
  • Work with team members and stakeholders to build and maintain excellent working relationships.
  • Delegate authority and responsibility to make decisions about the quality, level and nature of service and staffing necessary to meet operational and annual strategic business objectives.
  • Devolve responsibilities to team members to ensure continuity of service provision and encourage skills development.


  • Liaise with Estates Operations, and Projects and Infrastructure teams for the delivery of works programmes, and the capturing of updated information.
  • Manage relationships with key stakeholders, external parties (e.g. Kycloud, Planon).
  • Liaise and engage with key stakeholders and internal and external contractors to influence opinion, delivery and reputation of services.
  • Lead internal business meetings, working groups and sub-committees at operational service level to influence governance, organisational policy and standards for the service.
  • Build and establish contacts and networks with key stakeholders, internal and external staff, suppliers, contractors and industry specialists.

Knowledge and Experience

  • Provide expert professional subject and/or managerial and leadership expertise.
  • Promote and develop a deep understanding of organisational policy and external developments.
  • Deliver professional expertise with the design, construction and development of infrastructure estates and services.
  • Deliver specialist services as an expert practitioner in a relation to building and property information.
  • Any other reasonable duties.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement, which provides information on the collation, storing and use of data.

Essential Criteria

  1. Excellent oral and written communication skills and the ability to develop excellent working relationships both internally and externally.
  2. Excellent digital competence with demonstrable skills in using core digital tools including internet, email, digital communication tools, Microsoft 365 applications, digital booking system, project planning, financial systems, recruitment tools.
  3. Educated to degree level (or equivalent experience), in a relevant discipline.
  4. Professional practitioner with specialist knowledge and expertise in information management, used to influence service delivery and activities within the organisation.
  5. Regulatory, local and national professional knowledge and experience of compliance.
  6. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
  7. Experience of being able to network effectively and develop strong and productive working relationships.
  8. Ability to solve problems and resolve issues, plan solutions and make pragmatic decisions.
  9. Experience of delivering and developing specialist services for buildings and, estates, services.
  10. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
  11. Experience of implementing policy and procedures and involvement with future changes for a service area.
  12. Ability to contribute to planning at operational and strategic levels.
  13. Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams.

Desirable Criteria

  1. Relevant industry and professional recognition and certification of achievement of skills and knowledge.
  2. Continuing professional development required to maintain professional recognition.

DBS Requirement: Not Applicable.

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