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Admissions Officer: Operations (maternity cover)

Employer
KINGS COLLEGE LONDON
Location
London (Greater)
Closing date
4 Sep 2022

Job Details

Job Description

 

About Us  

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us. 

The King’s Admissions Office is responsible for the Undergraduate and Postgraduate admissions services at King’s College London. The Admissions Office receives over 120,000 applications each year, striving to process applications efficiently, providing a high level of customer service whether it be responding to emails or messages, from application to enrolment. The Admissions Operations team provides support to these Services through a number of areas: qualification research, policy, data analysis and communication sharing.    

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

 

About the Role

This role is crucial in ensuring that the Admissions Service at King’s delivers a world-class service to applicants. The role will research entry qualifications and assist in the annual review of our qualification equivalencies, as well as individual cases throughout the cycle, updating our Qualification database. Alongside this, the role holder will assist in fee status reviews for our current students applying the relevant legislation. 

 

The role holder will support the Admissions Service with administrative tasks such as website maintenance – providing updates on both academic and English entry requirements, maintaining and updating UCAS course listings.

 

This is an exciting opportunity for candidates looking to utilise their analytical and research skills. 

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role. 

 

This post will be offered on a fixed-term contract for 12 months.

This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.

 

Key responsibilities

•       Research, develop and review entry qualifications and their equivalence to UK qualifications for each admissions cycle. Where required, manage the qualification query log for individual applications, which is submitted by Undergraduate and Postgraduate admissions colleagues. This will assist in developing consistent processes and practice across the Admissions department.

•       Assist in fee status reviews of our current students

•       Update training materials, course updates (on the online prospectus and UCAS) and knowledge management

•       Maintain and audit user access to Admissions systems (IELTS, ECCTIS, UCAS, Atlantic Data, etc.)

•       Be the key contact for purchasing and the use of the King’s Finance system

•       Support the Admissions Operations team with larger projects such as the formation of the Fee Schedule

•       Play an active part in the confirmation and clearing process(es)

 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

  Skills, knowledge, and experience

Essential criteria

•       Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in research. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training

•       Highly proficient communicator (listening, speaking and writing), able to maintain enthusiasm and professionalism

•       Ability to effectively identify enquirer requirements and proactively search, retrieve, collate and present information suitable for the required audience

•       Ability to assimilate information quickly and work effectively under pressure and to tight deadlines

•       Ability to work to a high level of accuracy and attention to detail

•       Ability to work independently, receive feedback on performance, and make improvements accordingly

•       Experience of successfully working within a team towards set objectives

•       Strong IT skills including the ability to work proficiently with internet applications, MS Outlook, MS Excel and SharePoint

 

Desirable criteria

•       Ability to adapt quickly to new software including in-house software, databases, and external systems

•       Knowledge of UK and international qualifications

•       Knowledge of England’s fee regulations with regards to higher education

  Further information

Please submit a personal statement when applying for this vacancy, clearly setting out how you meet the essential criteria, as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website:   https://jobs.kcl.ac.uk/gb/en/applying

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here.

 

Although we have made improvements over the last number of years, our team is still under-represented in terms of staff from global majority ethnicities, LGBTQ+ identities, and from people with disabilities. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities.

 

Interviews are provisionally expected to take place on 12 September 2022.

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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