Learning and Teaching Coordinator
When appointing to this role the University must ensure that it meets any applicable immigration requirements, including salary thresholds which are applicable to some visas.
The Department and role purpose:
The Department of Engineering is consistently one of the very best UK engineering departments with an outstanding reputation for excellence in teaching, research and employability of our students. The Department is ranked 4th in the Complete University Guide, 5th in the Guardian University Guide and 6th in the Times and Sunday Times Good University Guide 2022 in the UK for General Engineering. Ranked in the top six in the UK for overall profile in REF 2021 (with 95% of publications rated as 4* and 3*), this dynamic Department is an excellent place to work. The strategic vision for the Department includes a growth plan of over 50% over the next five years, with a significant enhancement of the research challenge portfolio and a drive to enrich our undergraduate, postgraduate taught and postgraduate research provision. It is an exciting time to join this expanding Department and make your mark.
The Department holds an Athena SWAN Bronze Award, recognising our commitment to diversity in STEM academic and reflecting the supportive and positive environment within the Department.
The Learning and Teaching Coordinator is responsible for the provision of a professional, efficient administrative service, taking responsibility for operational aspects of taught programme delivery and other Departmental activities. The post holder will ensure deadlines are met and service delivery standards are maintained, working in accordance with University and Departmental policies and procedures.
The Learning and Teaching Coordinator will support the Learning and Teaching Manager and Director of Taught Studies, ensuring the provision of a professional, efficient administrative service, supporting a wide range of administrative activities. They will work independently, taking day to day decisions and using his/her experience and initiative to decide on appropriate courses of action and resolve problems. They will work flexibly to ensure the team functions effectively in meeting priorities, working in accordance with University and Departmental policies and procedures, demonstrating a commitment to customer service excellence. Taking responsibility for operational aspects of the Department, they will liaise with other PSS divisions across the University.
The post holder will provide student support including resolving queries and providing information on academic and welfare related issues, making referrals to other staff, teams and services where appropriate, escalating more specialist and complex queries or issues, as required.
The Learning and Teaching Coordinator will possess excellent organisational and time management skills, display initiative and flexibility and demonstrate a commitment to customer service and excellence.