Student Transition and Engagement Officer

Melbourne, Australia
HEW 6 $82,494 - $89,087 + 17% Superannuation
10 Aug 2022
End of advertisement period
23 Aug 2022
Contract Type
Full Time
  • Flexible Location
  • Full time and continuing
  • HEW 6 $82,494 - $89,087 + 17% Superannuation

Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Cloud Campus. We are a progressive and open-minded university, with the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world’s universities.

This exciting opportunity is within the Science Engineering and Built Environment Faculty.

We are seeking to appoint a Student Transition and Engagement officer who understands the Student Journey. Your key involvement supporting the design, planning and implementation of programs including Orientation, Student Peer Mentor, conferences, and professional activities will promote the ongoing retention and success of students within the SEBE Faculty.

This role offers the opportunity to build and develop relationships with a diverse range of stakeholders across the University and to participate in faculty-wide and student support projects to benefit students enrolled in courses within the Faculty.

Your key responsibilities will include:

  • Support the design, planning and implementation of programs and strategies which are aimed to increase engagement to improve transition, support, progression and retention and therefore a student’s overall success.
  • Provide support for students and host organisations to engage students in a range of competitions, conferences and professional activities.
  • Participate in faculty-wide projects and any other duties relating to student support which will meet the changing needs of students enrolled in courses within the faculty and commensurate with the scope and classification of the position
  • Build new and productive relationships with a diverse range of, stakeholders or key and influential individuals across the University
  • Strive for excellence and consult regularly with stakeholders to clarify who requires the information, the purpose for which it is required, criteria for success and where and when advice and recommendation is required
  • Communicate with confidence using examples and the most appropriate influencing technique for a given situation to increase understanding and support

To be successful, you’ll have:

  • A Degree with subsequent relevant experience; or
  • Extensive experience and specialist knowledge or broad knowledge in technical or administrative fields; or
  • An equivalent combination of relevant experience and/or education/training.
  • Administrative experience working within a large organisation with formal administrative structures, policies and procedures, preferably in a tertiary educational institution.
  • Customer service or student administrative experience, preferably in a tertiary educational institution
  • Understanding of the student journey

Applications for this position close on 23 August 2022

Successful applicants will need to comply with vaccination mandates imposed by the relevant state/territory government. Applicants who attend third-party sites to undertake University activities will also be required to comply with any other directions or requirements in place at the third-party location.

Special Requirements:

  • Working with Children Check (refer to Recruitment Procedure)
  • Mental Health First Aid Training Compliant (opportunity to complete on commencement of role if successful)

Please submit your resume and a short cover letter.

For a confidential discussion regarding this position, please contact please contact Laura Day, Peer Support and Transition Coordinator at

Are You Ready?

Deakin is a Victorian university with a global impact. We are an agile, dynamic and innovative university committed to making a positive impact through our excellence in education, research and innovation and the contributions we make to the wider community.

We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

We understand that our academic workforce is increasingly diverse, and we recognise academic careers may be placed on hold throughout many life circumstances. Achievement relative to opportunity places more emphasis on the quality, as opposed to the quantity of research outputs. In your application, we strongly encourage you to comment on your achievements relative to opportunity.

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