Senior Building Surveyor

Durham, United Kingdom
£43414 - £51805 per annum
05 Aug 2022
End of advertisement period
22 Aug 2022
Contract Type
Full Time

Estates and Facilities

Grade 8: - £43,414 - £51,805 per annum
Open-Ended/Permanent - Full Time
Contracted Hours per Week: 35
Closing Date: 22-Aug-2022, 6:59:00 AM

Job Family: Estates and Information Infrastructure Services

Job Reference Number:

Job Title: Senior Building Surveyor
Department: Estates and Facilities, Estates Operations
Responsible to: Head of Asset Maintenance
Responsible for: Building Surveyors, Assistant Building Surveyor
Grade: 8
Salary range: £43,414 - £51,805 per annum
Contract type: Permanent
Working arrangements: Nominal 35 hours, Five days from seven, primarily Monday to Friday
Closing date: 21st August 2022

Reward and Benefits

To support the delivery of the University's People Strategy to attract, retain and reward the very best, we offer a fantastic range of rewards and benefits to our staff, including:

  • 30 days annual leave, plus 4 customary days and 8 bank holidays (pro-rata for part-time) and the option to purchase additional leave
  • Automatic enrolment into a pension scheme
  • Corporate and local discounts
  • Wellbeing resources and discounted health benefits
  • Health discounts on sports and activities at Maiden Castle Health and Activity Centre
  • Reward and Recognition Schemes
  • Personal and career development
  • And SO much more, with further information available here.

The Department and role purpose

The Estates and Facilities Directorate provides a number of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses, including:

  • maintaining and regularly reviewing a maintenance programme which takes account of short, medium and long term needs of all buildings and University grounds
  • implementing the works identified and funded within the various maintenance programmes and operating a system for dealing with day-to day requirements, including the provision of an out-of-hours emergency service
  • providing a professional, technical service to the University for the design, construction and procurement of new buildings and adaptation works to existing buildings
  • identifying and recording the use of space and advising on ways of increasing space utilisation
  • property and asset management
  • acquisition and disposal of built environment related assets
  • procuring and managing utilities and services
  • providing postal, delivery and security arrangements and advice to the University; and
  • delivering a wide-range of customer-facing services, including contract management; estates and facilities relationships management; housekeeping and cleaning, business resilience, event management; reception helpdesk; university retail; business support; health and safety; and management information.

The Senior Building Surveyor will manage the provision of a professional effective and efficient building surveying and reactive, cyclical and planned preventative maintenance service utilising in-house, contract staff and external contractors.

Core responsibilities

  • Provide professional building surveying services with managerial and leadership expertise.
  • Provide expert guidance, advice and problem-solving skills to stakeholders, on building surveying matters.
  • Manage and develop service, infrastructure and people performance across one or more teams.
  • Provide feedback on team and individual performance and identify development needs, conducting regular staff ADR and performance reviews.
  • Recruit, induct, train and develop new team members.
  • Help to shape the skills and expertise of future team members and design work structures to meet operational and strategic goals.
  • Handle the vast majority of HR issues within a team, referring more complex issues to appropriate support services/senior management.
  • Liaise and engage with key stakeholders and internal and external contractors to influence opinion, delivery and reputation of services.
  • Contribute to the scoping and resource planning across a range of activities at operational and possibly strategic level.
  • Lead on the design, implementation and monitoring of policy and quality standards, procedures and systems to ensure effective working and continuous improvement.
  • Promote and develop a deep understanding of organisational policy and external developments.
  • Devolve responsibilities to team members to ensure continuity of service provision and encourage skills development.
  • Ensure all activities, processes and transactions are accounted for accurately and promptly to meet regulatory and professional service and policy standards.
  • Ensure all stakeholder-facing staff provide an accessible, friendly and professional service by shaping processes for inducting and developing staff.
  • Implement processes to manage the integrity and security of all commercially and professionally sensitive and personal data.
  • Lead internal business meetings, working groups and sub-committees at operational service level to influence governance, organisational policy and standards for the service.
  • Responsible for allocating and monitoring financial budgets and resources.
  • Analyse stakeholder feedback, implementing and reviewing service provision.

Role responsibilities

  • Ensure the delivery of high-quality estates building and infrastructure planned and reactive maintenance across the University; ensuring that all operational activities are carried out in a structured, professional and customer-focussed manner, delivering value of money services.
  • Lead the management of minor works projects from inception to completion, providing cost estimates, where appropriate.
  • Manage compliance with statutory responsibilities and maintaining records, as required.
  • Manage and develop the University’s asset management information, including condition reporting and lifecycle replacement, to inform future strategic planning and budgeting.
  • Management of surveys, investment/development appraisals, feasibility studies and property options, developing subsequent business cases for submission to University Committees.
  • Delegate authority and responsiblility to make decisions about the quality, level and nature of service and staffing necessary to meet operational and annual strategic business objectives. 
  • Lead the design, development and implementation of service  deliverables and influence organisational transformation.
  • Work with team members and stakeholders to build and maintain excellent working relationships.
  • Build and establish contacts and networks with key stakeholders, internal and external staff, suppliers, contractors and industry specialists.
  • Carry out research to determine technological/system/facility trends and translate these into implications, risks and opportuntities for operational service, quality managment and delivery.
  • Lead, manage and implement a range of projects, from inception to completion, across the organisation, liaising with other University teams, as necessary; monitoring and mapping performance against the original brief, and providing progress reports and mitigating actions to ensure key deliverables and targets are met.
  • Deliver professional expertise with the design, construction and development of infrastructure estates and services.
  • Develop, implement and monitor service level agreements, key performance indicators and benchmark against other institutions and organisations, to enable continuous improvement of the Building Surveying team.
  • Manage and monitor overall security, health and safety assessments and procedures, ensuring compliance.
  • Any other reasonable duties.

Specific Role requirements

  • The post-holder is required to manage, and if required participate in, the provision of an out-of-hours management on-call rota.
  • The post-holder may be required to work evenings and weekends, as business needs.
  • Attend all training and development, as required.

Recruiting to this post

In order to be considered for the role, candidates must be able to evidence, in the CV, covering letter, application questions, or interview, each of the essential criteria required for the role in the person specification (including those listed in the section ‘Realising Your Potential Approach’).

In some cases, the recruiting panel may also consider the desirable criteria, so we recommend you evidence all criteria in your application.

Please note that some criteria will only be considered at interview stage.

How to apply

We prefer to receive applications online.

Please note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement https://www.dur.ac.uk/ig/dp/privacy/pnjobapplicants/ which provides information on the collation, storing and use of data.

What you are required to submit

  1. A CV.
  2. A covering letter, clearly demonstrating how you meet the essential and desirable criteria.

Please ensure that you submit the documentation listed above or your application will not be considered.

Contact details

For further information please contact: Michael Crinnion, michael.p.crinnion@durham.ac.uk.

At Durham University, our aim is to create an open and inclusive environment where everyone can reach their full potential and believe our staff should reflect the diversity of the global community in which we work. We welcome and encourage applications from members of groups who are under-represented in our work force, including people with disabilities, women and black, Asian and minority ethnic communities.

We will notify you on the status of your application at various points throughout the selection process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails.

Person specification - skills, knowledge, qualifications and experience required

Essential Criteria

  1. Excellent oral and written communication skills and the ability to develop excellent working relationships both internally and externally.
  2. Proven IT skills, including use of Microsoft Office/365.
  3. Educated to degree level (or equivalent), or a Professional Qualification in a construction/building related discipline, (or equivalent experience).
  4. Significant relevant experience working at a senior level in a building surveying or building maintenance role.
  5. Track record of management and development experience and/or an enhanced management qualification applied across a large service team or teams.
  6. Regulatory, local and national professional knowledge and experience of compliance.
  7. Experience of providing specialist advice and guidance to a range of customers and colleagues, including more senior colleagues.
  8. Experience of being able to network effectively and develop strong and productive working relationships.
  9. Ability to solve problems and resolve issues, plan solutions and make pragmatic decisions.
  10. Experience of delivering and developing specialist services for buildings, estates, services, or IT provision.
  11. Experience of delivering projects involving multi-agency working within an educational, commercial or industrial environment.
  12. Health and safety compliance knowledge.
  13. Extensive knowledge and experience of ensuring compliance with regulatory and organisational policy and guidelines.
  14. Experience of implementing policy and procedures and involvement with future changes for a service area.
  15. Ability to contribute to planning at operational and strategic levels.
  16. Experience of managing budgets.
  17. Experience of the procurement and management of service-related contracts

Desirable Criteria

  1. Professional qualification in a relevant discipline with specialist knowledge and expertise used to influence service delivery and activities within the organisation.
  2. Continuing professional development required to maintain professional recognition.
  3. Experience of working in the higher education sector.

DBS Requirement: Not Applicable.

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