Short Description

The candidate will support the Teaching & Learning Centre (TLC) in provision of timely support to meet the needs of SUSS faculty and associates. S/he will oversee the department’s data mining, analyses, and visualisation functions. S/he will perform administrative and procurement duties to support the Centre’s activities.

Job Description

As part of the TLC team, the successful candidate is expected to support the Centre’s activities including the following:

Execute training admin for orientation, professional development (PD), and research support workshops for SUSS faculty and associates

• Plan, arrange, and execute training-related matters, including administrative and logistical support
• Issue contracts and process payments to training workshop instructors in a timely manner
• Maintain and update TLC Master Calendar for training-related matters
• Communicate with and answer queries by faculty and associates
• Work with TLC Outreach IC on publicity to relevant SUSS faculty and associates
• Extract data from PDTL Recommender tool, and maintain repository of interested faculty and associates for invitation to the relevant training workshops
• Monitor take-up rates, maintain attendance records, and provide timely updates to relevant stakeholders

Perform training needs analysis and evaluation

• Perform data mining and analyses to support the planning, implementation and evaluation of TLC’s training initiatives
• Carry out data preparation, including cleaning, transforming, validating and exploring data
• Design, create, and update dashboards for data visulisation purposes
• Generate statistics for reporting
• Provide support for data mining, analysis, and visualisation projects

Administration of annual Teaching Awards Nomination Exercise

• Plan and execute timeline of activities for annual Exercise
• Perform eCE data mining to determine eligible candidates for the Teaching Awards Nomination
• Communicate with relevant stakeholders and candidates on milestones and deliverables
• Update ACJ platform for use by relevant stakeholders
• Support data analyses of submissions by nominated candidates, perform data visualisation, and report results
• Liaise with relevant departments on issuance of certificates and cash quantum for Awards, including Teaching Awards, Lecturer Service Awards, StudyGuide Excellence Awards

Support Centre admin

• Support Centre’s efforts in organising events and activities for SUSS staff and students, such as annual T&L conferences and orientation sessions
• Support the organisation of the annual departmental Workplan Planning sessions

Other duties as assigned by Manager/ Director

Job Purpose and Requirements

• Degree holder
• At least 3-4 years’ relevant working experience
• Possess high level of integrity and professionalism in handling confidential information
• Knowledge in quantitative studies or statistics
• Excellent in MS Excel and proficient in other Microsoft Office applications
• Knowledge in software/programming language for data mining and statistics is advantageous
• Good IT skills to work with databases and in-house systems
• Experience in using data visualisation tools e.g., Power BI
• Basic understanding of pedagogical principles
• Excellent oral and written communication skills
• Strong interpersonal and problem-solving skills
• Meticulous, organised, resourceful
• Good team player and able to work independently to meet tight timelines
• Driven, positive, forward looking