Job title: Applicant Experience & Conversion Officer (UK) - Full Time, Permanent

Job reference: 0000016197

Date posted: 05/07/2022

Application closing date: 31/07/2022

Salary: £27,116 - £32,344 per annum (Grade 4)

Package: Excellent Benefits Package

Contractual hours: 36.25

Basis: Full Time

Job description

Enhance your career in Student Recruitment Marketing at Edinburgh Napier University

An opportunity has arisen for an Applicant Experience and Conversion Officer (UK) to join our International Operations and Student Recruitment team at Edinburgh Napier University. This is an exciting role with responsibility for planning and implementing a range of marketing activities for conversion to support our ambitious targets for UK student recruitment.

Edinburgh Napier University is the #1 Modern University in Scotland. We are a forward-thinking institution, home to forward-thinking people, inspired by the world around them. This is an exciting opportunity to work in a dynamic and supportive environment, with a clear strategy and growth agenda. Join us and you will find that we support ambition, recognise achievement, and offer fantastic benefits such as an attractive pension of 20.8% and a minimum of 36 days holiday.

The Role

Based within the wider International Operations and Student Recruitment team, the Enquirer and Applicant Experience team undertakes work that is key to supporting the achievement of the university’s student recruitment targets. The team has strategic oversight of the systems used through the applicant journey, as well as responsibility for ensuring fantastic customer experience at all stages of enquiry and application.

The Applicant Experience and Conversion Officer (UK) will have responsibility for planning and delivering marketing activities for conversion of prospective undergraduate and postgraduate students. The post holder will work closely with colleagues in our Student Recruitment teams as well as our Marketing team. This role will involve a substantial amount of email marketing activity, in addition to CRM management and the opportunity to develop innovative tools and techniques for conversion.

If you would like to know more about this exciting opportunity please click here to view the full profile.

Who we are looking for

The ideal candidate will be someone with experience of working in student recruitment, marketing, communications or similar, and some knowledge of CRM and/or email marketing systems.

This is a great opportunity for someone looking to take the next step up in student recruitment marketing or looking to join the sector for the first time.

Benefits We Offer

Salary: £27,116 - £32,344 per annum (Grade 4)

We offer a great working environment where we support ambition, recognise achievement, and offer an attractive benefits package. This includes a generous pension scheme, professional development opportunities, discounted access to onsite sports facilities and a wide range of other staff discounts.

Further information about our wide range of benefits can be found here.

Additional Information

Application Closing Date: Sunday 31 July @ 11:59pm

Interviews: w/c 8 August

The University is currently in a trial phase of hybrid working. Within the department, you will be expected to work in the office 2-3 days per week, with the remaining days remote working.

Edinburgh Napier is committed to creating an environment where everyone feels proud, confident, challenged and supported and are holders of Disability Confident, Carer Positive and Stonewall Diversity Champion status. Please see here for more information.