International Student Services Senior Specialist

Abu Dhabi, United Arab Emirates
01 Jul 2022
End of advertisement period
25 Jul 2022
Contract Type
Full Time

Job Description 

International Student Services Senior Specialist)  -(International Student Services


  • Support the Manager in providing a comprehensive plan to enhance the overall services provided to KU’s international undergraduate and graduate students, help them gain a positive experience while studying at KU, and fully integrate and adjust to their new life in Abu Dhabi.
  • Assist the Office of Enrollment in obtaining Government Approvals (Clearances) for newly accepted international students.
  • Support and assist the Manager of ISS in facilitating international students’ travel from their home country to the UAE and provide welcoming services at the airport.
  • Support the Manger of ISS in conducting a comprehensive orientation program at the beginning of each semester tailored to familiarize international with KU policies and procedures.
  • Maintain current and up-to date knowledge of immigration laws and accurately maintain all aspects of international student immigration records.
  • Provide support to international students in-person and virtually with appointments, walk-ins, phone calls, and via emails.
  • Coordinate with Government relations department to provide visa and immigration assistance to international students and conduct on-going immigration related programming and workshops to ensure they remain in legal status.
  • Assist international students with their housing needs before and upon arrival to campus. This includes partnering with rental agencies and serviced apartments in Abu Dhabi.
  • Assist international students with MoE Applications for Equivalency of their international Diplomas and Transcripts.
  • Assist International Students in obtaining proper Health Insurance while in the UAE and provide Emergency Assistance when needed.
  • Coordinate with KU’s Government Relations Office to assist international students in obtaining their EIDs, Resident Visas, UAE Driver’s license, opening bank accounts, obtain local SIM cards, and other necessary services.
  • Assist with acculturation programming including trips to malls, grocery stores, and Abu Dhabi city attractions.
  • Adhere to the University's information security and confidentiality policies and procedures, and report breaches or other security risks accordingly
  • Coordinate with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed
  • Perform any other tasks assigned by the Line Manager


Required Qualifications

  • A Bachelor’s Degree required in international education, college counselling, or a related field.

Required Experience


  • A minimum 7-9 years of relevant experience.

UAE Nationals:

  • A minimum of 3-5 years of relevant experience

Should you require further assistance or if you face any issue with the online application, please feel to contact the Recruitment Team (

Primary Location : KUK – Khalifa University
Job : Senior Officer
Schedule : Regular
Shift : Standard
Job Type : Full-time