Associate Director - Education x 2

London (Central), London (Greater) (GB)
£56,848 - £65,318 per annum, including London Weighting Allowance
17 Jun 2022
End of advertisement period
22 Jul 2022
Contract Type
Full Time

The role

There is an exciting opportunity for two experienced and motivated leaders to join King’s College London. Working in either the Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care (NMPC), or the Faculty of Dentistry, Oral & Craniofacial Sciences (FoDOCS), the successful candidates will lead on the provision of all faculty academic administrative processes in support of our world-class education programmes.

The Associate Director, Education is a key member of each Faculty’s Senior Professional Services Leadership team. You will be leading a team to deliver an outstanding level of service and support all Faculty academic administrative processes, promoting a culture which places students at the centre of all our activities and student support and experience at the heart of all that we do. Working closely with the Vice Dean (Education) you will be instrumental in supporting the School’s Education Strategy and facilitating our excellent research-led teaching provision. This is a key senior level role acting at the interface between the university’s Education & Students Function and the Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care/Faculty of Dentistry, Oral and Craniofacial in our shared accountabilities for delivering the university’s strategic ambitions defined in Vision 2029.

You should apply if

We are seeking experienced professionals who have demonstrable experience of delivering an excellent student experience in a fast-paced and demanding subject area. Communication with diverse audiences and building collaborative relationships within the faculty, across King’s College London, and with our NHS partners is key to these roles. As such, we are looking for confident and self-assured individuals with excellent communication skills, good listeners who work well with people from different disciplines. The successful post holders will have a passion for bringing people together to create positive change, will have demonstrable experience of building networks, managing high performing teams, motivating and influencing others.

Reporting to the Faculty Director of Operations, the post holders will have a dotted line to the Executive Director of Education and Students and be active members of the Education & Students Functional Leadership Team of the university. The key responsibilities of these roles are effective operational leadership over a defined portfolio of education and student professional services within the faculty. The postholders will have a responsibility to contribute to the health of education and the student experience within their faculty and across King’s.

As an Associate Director, Education you will work within the education function, across teams and other functions, engaging with a wide range of colleagues to drive a positive and transformative impact on education and the student experience. This includes working collaboratively towards ensuring:

  • that services are delivered efficiently and consistently well across King’s;
  • the mutual role of students, staff and professional services are understood so that the services deliver value and positive impact;
  • the key measures of service effectiveness reflect the needs of students;
  • a culture of service, transparency, and continuous improvement across King’s, with student success and experience at the heart of it.

Why choose us

King’s College London is a leading University with nine Faculties. As part of King’s Health Partners, we have an excellent environment for health care interaction and a strong focus on mentoring and career development. The 2021 Research Excellence Framework (REF2021) placed King’s applied and allied health research 1st for: overall proportion of research rated 4* (world-leading, the best mark possible), research papers rated 4*, impact rated 4*, environment rated 4*(joint), Grade Point Average and Power.  REF2021 rated as world-leading: 100% of our environment, 86% of our impact and 70% of our research overall. Over 95% of our research overall was rated as world-leading or internationally excellent.


For the last three years, King’s has been number 2 in the world and number 1 in Europe for Nursing (QS world rankings). King’s produces more highly cited research outputs (top 1% citations) on palliative care than any other centre internationally (SciVal).

It includes the Cicely Saunders Institute for Palliative Care, Policy and Rehabilitation, the premier Institute for Palliative Care, bringing together clinical, research and education teams.

Our award-winning NMPC education programmes span pre-registration nursing and midwifery, and multidisciplinary post-graduate taught and research programmes. King’s is the largest provider of health care education in Europe. Our applied clinical and health research transforms therapies, the healthcare experience and outcomes for patients and those important to them, wherever they are cared for.


Comprising the largest dental school in Europe, the Faculty of Dentistry, Oral & Craniofacial Sciences (FoDOCS) at King’s College London is a centre of excellence in the UK for oral, craniofacial and dental research and ranks 9th in the world (1st in the UK) in the QS World University Rankings for Dentistry (2022). The faculty has an outstanding record for quality assurance in learning and teaching and is the premier place to study dentistry in the UK. The faculty is one of the top centres of excellence in the world for dental education, research and, through its Dental Institute partners, oral healthcare provision.

Our international reputation attracts students and staff from across the globe. The largest dental academic centre in the UK, we teach over 750 undergraduate students, 400 graduate taught students, including 300 on flexible learning programmes, and over 100 graduate research students. The faculty forms part of the Dental Institute, which draws together colleagues from Kings College London and our world-famous associate hospitals – Guy’s and St Thomas’ NHS Foundation Trust and Kings College Hospital NHS foundation Trust.  As well as undertaking and actively promoting cutting edge basic, clinical, and translational research, the Dental Institute provides both routine and specialist clinical care and educates and trains dental personnel at all levels, including dental care professionals.

Each post will be offered on an indefinite contract

These are full-time posts - 100% full time equivalent Successful candidates will have the opportunity to work as part of KCL's hybrid working model where you can work between your home and the office throughout the week.

We are committed to continually improving the diversity of our workforce, and therefore we encourage applications from all groups. This includes from Black, Asian and Minority Ethnic groups, the LGBTQI+ community, those who are neurodiverse and those with a disability.


Key Responsibilities

As the professional lead for education and students in the faculty, a primary responsibility for the Associate Director, Education is to ensure that all students in the faculty, or studying on faculty-owned modules, have an outstanding education and learning experience. This is achieved by:

  • Leading in partnership with the Vice Dean Education to define and deliver the faculty education strategy (in line with the overall university Education Strategy). 
  • Ensuring the efficient and effective delivery of all taught education programmes, identifying and reducing waste and inefficiency from processes and ensuring maximum value add for students and academics.   
  • Leading and managing education support staff to create high-performing and resilient teams, ensuring that faculty structures remain optimal to deliver strategic imperatives 
  • Enabling the inculcation of a customer service ethos, focused on effective delivery and high levels of customer care to students and staff.   
  • Fostering inclusive education services and supporting an inclusive education culture in the faculty.  
  • Building strong and durable partnerships with academic staff, especially those in education leadership roles. 


Additionally, Associate Directors, Education are responsible for ensuring faculty compliance with internal and external requirements. This includes (but may not be limited to):

  • Contributing to the articulation and delivery of the institutional Education Strategy.  
  • Efficient and consistent application of university regulations and policy, liaising with specialist teams and functions as appropriate. 
  • Strong and effective oversight of programme, module, and student data, ensuring it is accurate, reliable and secure and that education staff are fully aware of, and equipped to deliver, their data and reporting responsibilities.  
  • Effective operation of quality assurance and quality enhancement processes for modules, programmes and services…. 
  • Accurate, reliable, and current programme information is provided to enquirers, applicants, students and partners. 
  • Efficient and effective management of any distinctive professional, statutory or regulatory body requirements. 

Associate Directors, Education are typically expected to have line management responsibility for programme administration, quality assurance and student experience. Other functions such as digital education and technical support may also sit within the remit in some faculties.

Additionally, as a member of the Education and Students Leadership Team, Associate Directors, Education are accountable for the efficient and effective delivery of education support across King’s. This is accomplished by:

  • Providing a two-way conduit between the university and the faculty, representing staff and student matters from the faculty in decision-making forums, explaining, advocating and implementing decisions in the faculty once decisions are finalised.  
  • Participating actively in leadership team meetings and forums. 
  • Leading and participating in working groups, workstreams, governance forums and other initiatives and projects according to interest, specialism and capacity.
  • Supporting the training, mentoring, development and career progression of colleagues in the function.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience

Essential criteria  

  1. Leadership and management skills commensurate with building a culture of empowered accountability throughout the faculty. 
  2. Application of evidence-based analytical, creative, and constructive thinking and effective change management. 
  3. Ability to engage in collaborative working across King’s professional services, other faculties, academic and student communities, with a meaningful and visible commitment to Diversity & Inclusion policies and practices. 
  4. Experience of delivering high value-add services to customers or clients, delivering at pace, with accuracy and to high-quality benchmarks. 
  5. Ability to interpret and apply regulatory frameworks to specific cases and to advise others on their application. 
  6. Experience of securing compliance with internal or external regulatory requirements. 
  7. An ability to build, sustain and develop relationships at all levels, internally and externally, using persuasion and influence to achieve agreed objectives. 
  8. Ability to act as a high-respect, high-challenge leadership partner. 
  9. Highly effective communication skills attuned to audience requirements and delivered in different formats. 

Desirable criteria

  1. Prior experience of providing education support in higher education. Where this criterion is not met, Associate Directors will need to demonstrate their acquired knowledge and understanding of issues in higher education education services. This includes an understanding of the priorities, cultures, and pressures of a research-led university, and of academic processes and the structure of the academic year 
  2. A good understanding of the breadth of the Faculty

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