Critical Incident Liaison Officer

Sydney, Australia
$97,975 to $106,738 + 17% superannuation
25 May 2022
End of advertisement period
07 Jun 2022
Contract Type
Full Time
  • Full time, continuing role
  • A rewarding opportunity to support the mental and physical safety of university students
  • $97,975 to $106,738 + 17% superannuation

About the opportunity

As a Critical Incident Liaison Officer, you will support students and assist with the case management concerning students in the aftermath of critical incidents.

Some of the critical incidents you may work on will be traumatic events, or the threat of a traumatic event that causes extreme stress, fear, or injury to one or more students. This role will be located primarily on campus at Camperdown.

Your key responsibilities will be to:

  • work within the tightknit Wellbeing Services team of 5, reporting to the Incident Manager
  • support the activities of the Incident Manager in the response to critical incidents involving students
  • provide risk, intervention services and case management for student wellbeing issues
  • provide triage and crisis intervention including liaison and external service providers
  • update and maintain records through University Policies, and relevant State and Federal legislation
  • develop and support partnerships with and between relevant internal and external stakeholders to assist
  • contribute to the development, design and implementation of proactive interventions for students.

About you

  • tertiary qualifications in either social work, counselling and/or psychology is desirable
  • experience with mental health, risk assessment and management using evidence-based interventions
  • ability to work as part of an interdisciplinary team, taking initiative and exercising sound judgement
  • experience working with health and wellbeing services, allied health services and external stakeholders
  • experience delivering best-practice short-term interventions within the wellbeing and student experience framework
  • passionate about supporting people with mental and/or physical health needs.

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Mouhamed El Chami Recruitment Operations by email to

© The University of Sydney

The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Tuesday 07 June 2022 11:59 PM

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