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Programme Officer

Employer
KINGS COLLEGE LONDON
Location
London (Greater) (GB)
Salary
£29,127 - £32,256 per annum, including London Weighting Allowance
Closing date
14 Jun 2022

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Job Details

Job description

 

The Children and Young People’s Mental Health Training (CYP-MH) are a suite of postgraduate programmes based in the Department of Psychology, School of Mental Health & Psychological Sciences (MHAPS), Institute of Psychiatry, Psychology & Neuroscience (IOPPN at King’s College London) 

 

It is a service transformation programme led and contracted by Health Education England 

The post-holder will provide effective administration to the postgraduate programmes including queries, admissions, student progression, examinations and assessment. 

 

The post is based at Denmark Hill Campus, and the post-holder is required to work with minimal supervision on a day to day basis, but is also expected to contribute to a collaborative team environment.  

 

This post will be offered on an indefinite contract 

This is a full-time post

 

Key responsibilities

 

  • Act as first point of contact for enquiries from prospective and current students and staff, responding within agreed timeframes and escalating complex enquiries as appropriate and provide advice to colleagues and external stakeholders regarding the programmes.  
  • Process applications and maintain admissions records in liaison with the Admissions Department and the Programmes manager. 
  • Provide full administrative support to Programme and Module leads in relation to timetabling, planning for the assessment of students, and producing handbooks, brochures and other documentation. 
  • Provide day-to-day administrative support to ensure the smooth delivery of teaching on the programmes, including assisting with teaching setup. 
  • Process invoices and payment for external teaching staff. 
  • Manage and upkeep of e-learning materials for the programmes, in liaison with Programme and Module Leads and programmes manager. 
  • Maintain and collate attendance and feedback forms for the programmes. 
  • Coordinate arrangements for the assessment and progression of students, maintain effective records and produce paperwork for exam boards in line with university regulations and faculty and external requirements 
  • Service a variety of staff meetings, committee meetings, and exam boards meetings throughout the year. 
  • Any other duties as directed by Programme and Module Leads and the programmes manager appropriate to the Grade. 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience

 

Essential criteria  

  1. Excellent written and oral communication skills including the ability to draft documents and correspondence  
  2. Excellent organisation and time management skills  
  3. Strong numeracy skills and ability to analyse complex numerical data  
  4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems  
  5. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy  
  6. Ability to work with a broad range of stakeholders in a professional and assured manner  
  7. Proactive with the ability to work independently as well as delivering within a team   
  8. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement   
  9. Comfortable with adapting to change, driving own professional development   
  10. Commitment to equality and diversity in the workplace        

Desirable criteria

  1. Degree level or equivalent qualification or experience  
  2. Experience in the use of databases and student records systems (such as SITS)  
  3. Prior experience of working in a customer facing environment  
  4. Experience of using virtual learning environments   

Further information

The selection process will include a panel interview and an assessment.    

Company

King's College London is one of the top 20 universities in the world and among the oldest in England. King's has more than 27,600 students (of whom nearly 10,500 are graduate students) from some 150 countries worldwide, and some 6,800 staff.

King's has an outstanding reputation for world-class teaching and cutting-edge research. In the 2014 Research Excellence Framework (REF) King’s was ranked 6th nationally in the ‘power’ ranking, which takes into account both the quality and quantity of research activity, and 7th for quality according to Times Higher Education rankings. Eighty-four per cent of research at King’s was deemed ‘world-leading’ or ‘internationally excellent’ (3* and 4*). The university is in the top seven UK universities for research earnings and has an overall annual income of more than £684 million.

King's has a particularly distinguished reputation in the humanities, law, the sciences (including a wide range of health areas such as psychiatry, medicine, nursing and dentistry) and social sciences including international affairs. It has played a major role in many of the advances that have shaped modern life, such as the discovery of the structure of DNA and research that led to the development of radio, television, mobile phones and radar.

King's College London and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts are part of King's Health Partners. King's Health Partners Academic Health Sciences Centre (AHSC) is a pioneering global collaboration between one of the world's leading research-led universities and three of London's most successful NHS Foundation Trusts, including leading teaching hospitals and comprehensive mental health services. For more information, visit: www.kingshealthpartners.org.

King’s £600 million campaign, World questions|KING’s answers, has delivered huge global impact in areas where King’s has particular expertise. Philanthropic support has funded new research to save young lives at Evelina London Children’s Hospital; established the King’s Dickson Poon School of Law as a worldwide leader in transnational law; built a new Cancer Centre at Guy’s Hospital; allowed unique collaboration between leading neuroscientists to fast-track new treatments for Alzheimer’s, Parkinson’s, motor neurone disease, depression and schizophrenia at the new Maurice Wohl Clinical Neuroscience Institute; created the Cicely Saunders Institute: the first academic institution in the world dedicated to palliative care, and supported the King’s Sierra Leone Partnership in the Ebola crisis. Donations provide over 300 of the most promising students with scholarships and bursaries each year. More information about the campaign is available at www.kcl.ac.uk/kingsanswers.

Company info
Mini-site
KINGS COLLEGE LONDON
Telephone
+(44)02078365454
Location
STRAND
LONDON
WC2R 2LS
United Kingdom

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