Faculty Technology - Enhanced Learning Officer

Location
London (Central), London (Greater) (GB)
Salary
£33,114 to £37,804 per annum, including London Weighting Allowance
Posted
20 May 2022
End of advertisement period
12 Jun 2022
Ref
046626
Contract Type
Permanent
Hours
Full Time

Job description

This role will support the development and delivery of technology-enhanced learning (TEL) within the Faculty of Social Science & Public Policy (SSPP), working with the King’s Centre for Technology-Enhanced Learning.   

 

This will include supporting e-learning innovations that improve the user experience and assisting with the training of academic and professional services staff during a time of growth. The successful candidate will have a passion for technology-enhanced learning and will be able to inspire and support the drive for continuous improvement. The post-holder will act as the second-line support within the Faculty for the College’s virtual learning environment (VLE), KEATS, alongside other teaching and learning platforms. 

 

The post-holder will work within the SSPP Faculty Education Team and will be responsible to the Faculty Technology-Enhanced Learning Manager. 

 

At King’s, we are deeply committed to embedding good equality and diversity practice into all of our activities so that the university is an inclusive, welcoming and inspiring place to work and study, regardless of age, disability, gender reassignment, marital status, pregnancy and maternity, race, religion, sex or sexual orientation. King’s offers inclusive benefits to staff including flexible working, Enhanced Parental Leave, funds for Parents and Carers and the potential to join community staff networks. The Faculty of Social Science & Public Policy is committed to embedding good diversity and inclusion practice into all of its activities. It actively supports the creation and maintenance of a community that allows all of its members to develop their full potential. 

 

This post will be offered on a full-time, indefinite contract.

 

Key responsibilities

  • To provide second line support via the faculty technology-enhanced learning (TEL) support channels.
  • To provide advice and guidance to academic and professional services colleagues on the best use of the Moodle VLE (known as KEATS) / LMS.
  • To support technology-enhanced learning, both online and in person – acting as an educational developer to assist and advise staff who may have little experience of teaching online, and to help staff develop the resources they created last year.
  • To assist in the delivery of workshops and training sessions and deliver ad-hoc support in effective TEL practices.
  • Supporting the fully flexible teaching delivery in the faculty and the preparation of both face-to-face and online learning environments for subsequent academic years.
  • To work effectively with academic and professional services colleagues in the faculty and across the college to ensure effective communications and drive improvements.
  • Contribute to the design, development and delivery of e-learning materials and workshops.
  • To undertake ad-hoc ‘desk-side’/MS Teams training of staff on relevant software and processes.
  • To advise on the management of courses, access and permissions and ensuring KEATS pages are correctly displayed and structured.
  • To support the implementation of appropriate procedures for managing and updating learning material, including staff access, quality assurance checks, and the annual rollover process.
  • To update e-learning materials and KEATS pages as required, in accordance with school and college stated standards and requirements.
  • Manage and support the use of various VLE plugins such as Turnitin, Kaltura. Lecture Capture, MyReading Lists, etc.
  • Support the Faculty TEL Manager and internal project teams on TEL proposals/applications and developments.
  • Actively liaise with other TEL staff across the college and faculty to enable exchange of ideas and experience including the design and implementation of new systems and increased efficiency.
  • Recognise and contribute to accessibility and EDI across all modules.
  • Maintain flexibility in their approach to work to contribute to Education Team tasks and projects when required, e.g., module evaluations and surveys and lecture capture.
  • Any other reasonable duties as specified by the Faculty Technology-Enhanced Learning Manager, including deputising in relevant fora.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience

Essential criteria

1.       Educated to degree level or equivalent relevant work experience.

2.       Experience of working in an administrative environment within the HE sector or a similar administrative environment.

3.       Practical and detailed knowledge of the use of a range of functionality within a virtual learning environment (e.g. Moodle) and its plugins.

4.       Excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders, both within and outside the organisation.

5.       Experience of facilitating face-to-face training for staff and producing learning /training materials for different audiences.

6.       Ability to work independently and proactively and as part of a team.

7.       Excellent time management and organisational skills and the ability to work to tight deadlines.

8.       The ability to work to a high level of accuracy, with meticulous attention to detail.

9.       Highly proficient IT skills (Outlook, Excel, Word) and the ability to quickly learn how to use new software/functionality.

 

Desirable criteria

1.       Experience of supporting the development of online materials and content.

2.       Experience of using video conferencing software in the delivery of teaching and learning resources (e.g MS Teams, Kaltura, Echo 360).

3.       Working knowledge of HTML

4.       Experience of accessibility and EDI.

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