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Director, Client Services

Bathurst/Wagga Wagga, Australia
Senior leader remuneration package in the range of $156,499 to $195,624 (including superannuation)
Closing date
20 Mar 2022
  • Enjoy the benefits of a large organisation with a regional lifestyle (relocation assistance provided)
  • Leadership opportunity
  • Contribute to the strategic direction of the University Library

The Role

  • Fixed Term (up to 5 years), Full Time
  • Senior leader remuneration package in the range of $156,499 to $195,624 (including superannuation)
  • Bathurst or Wagga Wagga

Under the broad direction of the recently appointed Executive Director, the Director, Client Services is responsible for developing and delivering an innovative suite of services to reach all clients, including information and research literacy programs for students throughout their academic career, digital scholarship and outreach programs for staff in faculties and other areas, course development and renewal support, as well as information discovery and access services to support both on campus and online learning.

As a member of the senior management of the Division, the position provides high-level advice to the Executive Director and contributes to the overall management and strategic vision and direction of the University Library.

To be successful you will:

  • Be business-savvy, skilled in managing upwards and have a highly tuned ability to network and build relationships with a wide range of stakeholders within the University.
  • Have an understanding of current and emerging digital trends in higher education and be a champion for disruptive technologies relating to teaching, learning and research.
  • Be confident, energetic and enthusiastic.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Library Services supports the Universitys ethos of 'yindyamarra winhanga-nha - 'the wisdom of respectfully knowing how to live well in a world worth living in. We provide high quality information services and resources to support students, staff, and all members of the University campuses and its communities. We aspire to excellence in the provision of innovative library services delivered online and on-campus.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Workplace Gender Equality Agency Employer of Choice Citation and our Athena SWAN Bronze Institutional Award. Charles Sturt is also a participating member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

Application Requirements and Further Information

Charles Sturt University is partnering with Pacific Search Partners. To be considered for this opportunity please submit your CV along with a cover letter addressing the key selection criteria to

René Johnson | Managing Director, Pacific Search Partners | | Ph: +61 3 9631 1500.

Evidence of having received a full course of a COVID-19 vaccination approved by the Therapeutic Goods Administration is required as a condition of entry onto Charles Sturt University campuses. Accordingly, evidence of vaccination or a valid exemption is a condition of employment at Charles Sturt University.

Closing Date: 5 pm AEDST, 20 March 2022

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