Customer Services Administrator

Abingdon, United Kingdom
24 Jan 2022
End of advertisement period
11 Feb 2022
Contract Type
Full Time

Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship

Job Profile Administration - Administrative Roles
Contract Type Permanent

Job Purpose

Working as part of a small admin team: to undertake all administrative and other tasks required to ensure the smooth running of the Abingdon office, a high level of customer services and excellent support for ActEd’s staff.

Key Responsibilities:

  1. Performing routine administrative tasks including operation of standard office equipment
  2. Dealing promptly and efficiently with telephone and email queries from students, employers, suppliers and staff
  3. Performing administrative tasks as required, for example, checking and processing applications, data entry, course set up and organisation, finalising published materials.
  4. Ensuring that students receive an excellent service from ActEd in all aspects of our service.
  5. Assisting the other members of the admin team as and when needed.
  6. Other ad-hoc tasks and projects as required ensuring the smooth running of the Abingdon office.

Department Accountancy & Tax - Actuarial
Vacancy location UK, South East, Abingdon

Candidate Criteria

  • Friendly and a good team player
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy, attention to detail
  • Self-motivated and willing to take the initiative
  • Aptitude to work without direct supervision
  • Strong organisational skills with the ability to adapt and successfully multi-task
  • IT skills – Word, Excel, Internet, databases
  • Willingness to learn new skills and adapt to change

Please note that the successful candidate will be required to undergo a basic DBS check

Employment Details

Contract Hours 37.50
FTE 1.00
Salary Competitive

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