Student Liaison Officer

AU$97,000 - AU$106,000 per annum + 17% Super
24 Jan 2022
End of advertisement period
07 Feb 2022
Academic Discipline
Social Sciences, Psychology
Contract Type
Full Time
  • Work in a team offering support to students with serious or complex support needs
  • Full time, continuing position
  • $97K - $106K + 17% superannuation

About the opportunity

As a Student Liaison Officer working within the Safer Communities Office a significant focus of your work will be to provide trauma informed case management and support to students who have experienced sexual assault, sexual harassment and/or domestic/family violence. Other types of support needs may include mental health, psychological, personal and wellbeing difficulties.

You will use a wide range of approaches and interventions including intake assessment, case management, advice and information, health promotion and campus wide behavioural education programs. You will also work collaboratively with other teams within the Student life portfolio to achieve positive student outcomes.

Your key responsibilities will be to:

  • report to the Team Leader, Safer Communities working as a member of a high performing team
  • triage provision of student wellbeing guidance and assessment via phone, video conferencing, email and in person
  • provide trauma informed case management to students to address complex issues such as accommodation, reporting to NSW police and internal university complaints processes and academic support
  • Liaison with relevant internal and external stakeholders to ensure a positive student experience
  • assist in the development and delivery of wellbeing events, campaigns, and campus safety training
  • work with administrative teams and academic staff in ensuring students are aware where they can go for personal guidance and support
  • assess students' needs in line with current legislation, stepped care and the promotion of student wellbeing and success
  • contribute to the development and implementation of service policy and procedures.

About you

  • a tertiary qualification in an applicable field such as counselling, psychology or social work
  • proven experience in the provision of guidance to University students/staff who have experienced a range of different situations, such as sexual assault, domestic/family violence, mental health, financial stress, and homelessness
  • knowledge of relevant legislation and statutory obligations affecting students with mental health issues
  • strong communication and problem-solving skills, with the ability to take initiative and exercise sound judgement
  • experience working within the University sector, with a student services focus is highly desirable
  • experience in facilitating training and workshops to young people is highly desirable
  • strong relationship management skills to be able to support a diversified stakeholder base.

Closing date for applications

11:59 pm, Monday 7th February 2022

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident.

Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Rachel Strong, Recruitment Operations, on 02 8627 7612 or by email to

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The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.