Student Finance Advisor

Manchester, United Kingdom
21 Jan 2022
End of advertisement period
03 Feb 2022
Contract Type
Full Time

Applicants must provide evidence of their right to work in the UK as BPP is unable to provide visa sponsorship

Job Profile Finance - Student Finance
Contract Type Permanent

Job Purpose

Maximise cash collection and minimise the risk of bad debt whilst maintaining a good relationship with customers. Supporting and working with other finance and non finance based teams to ensure the smooth running of our business in line with company policy.

Key Responsibilities:

  • Collection of outstanding monies on Self-funding students.
  • Identify and report bad and doubtful debt to line manager.
  • Agreeing payment plans with customers.
  • Working with loan providers, such as Future Finance
  • Liaising with customer services, registration, admissions and exams teams regarding queries.
  • Maintaining Payment Plans in the system
  • Maintaining and setup customer groups in AX and ensuring students/companies are in the correct group.
  • Ensuring students exam results are withheld if they have not paid full fees.
  • Responsibility of filing and updating correspondence from customers on designated database.
  • Identify unallocated payments in the bank account and obtain copies of remittance advice where necessary.
  • Reconciling accounts and matching credits.
  • Ad hoc assignments as required.

Department Contact Centre - Partner Solutions and Finance
Vacancy location UK, North West, Manchester St James's

Candidate Criteria

  • Ability to organise and prioritise own and function's workload.
  • Strong communicator with good negotiating skills.
  • Strong interpersonal skills.
  • Strong IT skills.
  • Customer Relationship skills.
  • Target and deadline driven.

The successful candidate will be required to undergo a credit and basic disclosure check

Employment Details

Contract Hours 37.50
FTE 1.00
Salary Competitive