UNIVERSITY OF SOUTHAMPTON

Student Hub Supervisor

Location
Southampton, United Kingdom
Salary
£25,627 to £30,497 per annum + 10% Shift allowance
Posted
08 Dec 2021
End of advertisement period
03 Jan 2022
Ref
1507121EW-R
Contract Type
Permanent
Hours
Full Time

Student Services Centre

Location: Highfield Campus
Salary: £25,627 to £30,497 per annum + 10% Shift allowance
Full Time Permanent
Closing Date: Monday 03 January 2022
Interview Date: To be confirmed
Reference: 1507121EW-R

An exciting opportunity has arisen for Student Hub Supervisors to work in our Student Hub. Based in one of the largest Professional Services departments in the University, you will be responsible for supervising and supporting the Student Hub Team in the provision of advice, information and guidance to University of Southampton students and customers on a wide array of subjects including student fees and funding, accommodation, graduation, careers events and ID cards.

The roles require successful candidates to have the flexibility to work across a 24/7 shift pattern, from 20.00 – 08.00 on 4 days on, 4 days off rotation. This post is offered on a full-time, permanent basis.

A knowledge of higher education, student support and issues effecting students from a wide range of backgrounds is desirable. The successful candidates will possess excellent customer service, time-management and communication skills as well as competency in Microsoft Office (Excel, Word, PowerPoint and Outlook). The role involves interaction with our students and the successful candidates must have: excellent administration skills, excellent communication skills, experience of customer service, experience of dealing with sensitive, personal information, and the ability to be able to work both alone and within a team. 

Student Services is a diverse group of services and one of the largest Professional Services departments in the University; at the heart of what we do is a passion for enhancing our students' experiences. If you would like to find out more, please visit our website at www.soton.ac.uk/studentservices

Application Procedure 

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Farrance (HR Recruitment Team) on +44 (0) 23 8059 2507 or email recruitment@soton.ac.uk. Please quote reference 1507121EW-R on all correspondence.