Residences Safeguarding Assistant

London (Central), London (Greater) (GB)
£29,127 - £32,256 per annum, including London Weighting Allowance
07 Dec 2021
End of advertisement period
09 Jan 2022
Contract Type
Full Time

Job description 

This is a unique opportunity to join the King’s Residences department, as part of the Wellbeing team. In King’s Residences, we strive to provide a safe, supportive, and engaging environment for students to live, study and thrive within. The department currently runs 10 residential sites across London, 7 Residences of which are run by 3rd party organisations – Unite Students, Urbanest, Fresh Student Living and Downing. Across these 10 Halls, we house approximately 5500 students every academic year. Of these 5500 students, we house approximately 350 students every year who are under the age of 18.  


The purpose of this role is to lead on the monitoring, support and safeguarding of the under 18 student cohort in Hall of Residences. Due to their age, we have an increased duty of care towards these residents, which requires checking and monitoring their wellbeing on a daily basis, as well as supporting their transition and induction into the residence. The post holder will also be responsible for designing a programme of educational and social events for these students, to enhance their living experience in the Halls of Residences. The role is also responsible for supporting any welfare or conduct issues that arise in the under-18 cohort, with support from the Residences Wellbeing Manager as needed. 

This role also includes supporting both the Welfare Officer and Conduct Officer with projects and activities relating to the residential experience. 


This role is perfect for someone who enjoys working directly with students and who has experience in working in a dynamic and varied environment. We are passionate about providing a safe and supportive experience for all our students, and so an interest and dedication to student wellbeing is essential. 


This post will be offered on an indefinite contract.

This is a full-time  post - 100% full time equivalent



Key responsibilities

Safeguarding responsibilities

  • Key role in the set up and induction process of all U 18’s throughout the residences including: 
  • Ensuring a robust induction is delivered to all Under18 students upon their arrival to Residences at the beginning of each academic year. This includes educating under 18s residents about residence community standards to ensure the safety and security of all residents. 
  • Share responsibility for the daily monitoring of Under 18’s. 
  • Take the lead in training other staff in the Under18s daily monitoring process and associated processes and policies and any changes to the process as they happen. 
  • Move in planning 
  • Complete welfare checks as prompted by daily reporting tools based on student presence in the residence’s buildings. Escalate findings to the Residence Management team and Residences Wellbeing support. 
  • Follow Safeguarding of Under 18s Standard Operating Procedure and escalate findings to the Residence Management Team and Residences Wellbeing team.  
  • Working a non-standard work week, with fixed days Friday to Tuesday (5 days). 
  • Provide pastoral support to vulnerable Under18s as needed. 
  • Be able to signpost students in need of further support to the Residence Welfare Leads and/or wider College support services as appropriate. 
  • Be able to identify and escalate possible student welfare risks and student crisis to Residences Wellbeing Team (during the week) and on-site Welfare Lead team on weekend. 
  • Provide up-to-date in-house lists for RWLs on the Under18s in their building, so they can cross check welfare cases and ensure appropriate safeguarding measures are taken out of hours. 
  • Responsible for communication and support our Under 18 community through the year. 
  • Assist with a preparation and distribution of regular Safeguarding Updates. 
  • Undertake administrative tasks relating to the monitoring of implementation of safeguarding policy and procedures. 
  • Complete incident reports if needed. 
  • Ensuring that the residences safeguarding policy is maintained by staff, students and visitors and all times. 
  • Ensuring the Residences Safeguarding Policy is reviewed annually with the Residences Wellbeing Manager to ensure it is fit for purpose and responds to any and all updated legislation and College policy. 
  • To be responsible for a production and update of reports, letters and other publications materials as when required using the in-house systems.  
  • Ensure that the Access Control system is maintained and updated with correct student information 
  • Ability to identify problems and generate effective, long-term solutions.  
  • To react to student needs & requirements and to coordinate these to deliver on best student experience.  
  • To address and manage Under18s low-level conduct or behavioural issues, utilising the Residences Welfare Policy and Disciplinary Policy. 

Wellbeing responsibilities

  • Support with wellbeing and conduct based projects as needed by the Residences Wellbeing team. This may include: 
  • Support with the design, improvement and implementation of the “kitchen cleanliness protocol” across all home and 3rd party residences. 
  • Supporting with management of flat kitchen cleanliness issues, inclusive of holding flat discussions and mediations, and escalating to Disciplinary as needed. 
  • Support with contacting students who have contracted COVID within the Residence and providing pastoral care and support. 
  • Support with contacting students scoring low on the termly “wellbeing survey” project. 
  • Support with analysis of termly student wellbeing data. 
  • Support with weekly reporting of student welfare and disciplinary figures. 
  • Support with creating wellbeing content – with a focus on RWL visibility – for Residences social media. 
  • Support with a “harm reduction” project as part of the Disciplinary outcomes issued to residents. This will include research with other universities and KCL conduct team on community service-based penalties and overseeing the inclusion of a similar process to the Residences Disciplinary Policy. 
  • Oversight and support of monitoring students undertaking community service. 

Administrative responsibilities

  • Providing cover of the welfare inbox over the weekends, to ensure urgent issues are responded to and escalated appropriately. 
  • Support with covering disciplinary administration in busy periods or annual leave. 
  • Support with annual RWL recruitment campaign, inclusive of helping to plan and maintain a campaign tracker, organising marketing content, supporting with RWL interviews, assisting with updating recruitment content, supporting with sending out and collecting RWL paperwork. 

Personal Development

  • Comply with lone working procedure. 
  • Maintain personal knowledge by completing in-house training, appropriate external training courses and conferences to ensure continuous professional development. 
  • Required to be aware of the risks in the work environment and their potential impact on their own work and that of others. 

The job is Friday to Tuesday, 5 days a week (Wednesday and Thursday are days off) – please confirm that the dates are suitable before applying for this role 

Skills, knowledge and experience 

Essential criteria 

1.           3 years (minimum) of experience working within a HEI residence or similar

2.           Knowledge of relevant UK safeguarding policies and procedures

3.           Ability to remain calm in crisis/high pressure situations

4.           Strong IT skills with working experience of Outlook, Word and Excel

5.           Working with young adults/University students

6.           Be able to work autonomously in a busy environment

7.           A thorough understanding of GDPR principles and data protection/confidentiality practices


Desirable criteria

1.           Safeguarding training

2.           Knowledge of foreign languages/have a second language


This post is subject to Disclosure and Barring Service and Occupational Health clearance.

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