OPEN UNIVERSITY

Workload Planning Manager

Location
Milton Keynes, Buckinghamshire
Salary
£34,304 to £37,467
Posted
15 Nov 2021
End of advertisement period
01 Dec 2021
Ref
19115
Contract Type
Permanent
Hours
Full Time

This role is responsible for the allocation of staff across Design, Development & Production, ensuring efficient utilisation of staff and delivery of projects to agreed timescales. The role works closely with Production Managers, Senior Project Managers, Project Managers and media production staff (including Editors, Artists/Designers and Software Developers) to plan and monitor allocations to projects, while ensuring future plans can be delivered.

This is a collaborative and consultative process in which the Workload Planning Manager is the key decision maker.

Key Responsibilities

• To allocate staff appropriately across all Design, Development & Production projects, working collaboratively with Senior Project Managers, Project Managers, Production Managers and production staff so that all projects can be delivered successfully.

• To monitor project progress and staff workloads with Project Managers and Senior Project Managers, incorporating project slippage in timelines and agreeing new schedules to enable projects to be completed to schedule and budget.

• To ensure efficient utilisation of production staff, monitoring and communicating under- or over-allocation of staff.

• To monitor and forecast future capacity requirements.

• To collaborate with Production Managers to ensure that sufficient appropriately skilled production staff are in place to meet current and future project requirements, liaising with freelance staff as required.

• To monitor, identify and communicate demand and planning risks to Project Managers, Senior Project Managers and Production Managers, and propose and agree resolutions.

• To identify conflicts between schedules and capacity across projects, communicating and resolving conflicts with Project Managers, Senior Project Managers and Production Managers where necessary.

• To deliver regular reports on capacity and planning risks.

• To be a key contributor to the development of efficient workload planning workflows and processes.

• To be informed of and call upon external trends and developments to enhance and maintain professional expertise and contribute to (and facilitate) continuous improvement.

• To contribute to unit strategy formulation and implementation. Skills and experience

Essential:

• Proven track record of workflow management, capacity planning, and estimating and scheduling.

• Experience of using common software tools (e.g. MS Office).

• Experience of working in a media production environment.

• Communication: communicates confidently and assertively with a variety of audiences; negotiates effectively; appropriately manages conflict.

• Initiative and problem-solving: uses initiative to identify and solve problems proactively; uses good judgement to refer issues upwards as necessary; identifies and manages risk effectively.

• Planning and Organising: plans, schedules, prioritises and allocates work effectively, often with incomplete information; delivers to multiple competing deadlines.

• Team work: is respectful and polite towards others, builds productive working relationships; works collaboratively across organisational boundaries towards common goals.

• Working under pressure: remains effective and positive even when under pressure.

• Ability to learn; understands and adapts to new ways of working; is willing and able to engage with, and digest, new tools/software, information, specialisms and ways of working.

• Continuous improvement: identifies opportunities for continuous improvement; shows commitment to own professional development; demonstrates enthusiasm, willingness and ability to learn new skills.

Desirable: • Experience of project management.

• Experience of using computer-based resource/workload management tools, such as Tempus or Hydra.

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