ST MARYS UNIVERSITY, TWICKENHAM

Service Desk Manager

Location
Twickenham, United Kingdom
Salary
£38,587 per annum
Posted
09 Nov 2021
End of advertisement period
28 Nov 2021
Ref
SMU10415
Contract Type
Temporary
Hours
Full Time

Application closing date: 28/11/2021
Location: St Mary's University, Waldegrave Rd, Twickenham TW1 4SX
Salary: £38,587 per annum
Package: 23 days of annual leave as well as Bank Holidays and University Closure days
Contractual hours: 36
Basis: Full time
Job category/type: Professional Services

Service Desk Manager

Job description

We’re looking for a dynamic Service Desk Manager to fully manage our service desk team of analysts and operators who provide virtual central point of contact for all staff and students. You will lead the service desk team, providing clear guidance, managing KPIs, acting as technical escalation, producing reports and analytics whilst proactively take forward the continued development of the service desk team.

Closing date: 28 November 2021
Interviews will be held shortly after

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