General Assistant

Southampton, United Kingdom
£18,212 per annum
27 Oct 2021
End of advertisement period
16 Nov 2021
Contract Type
Full Time


Location:  Halls
Salary:   £18,212 per annum
Full Time Permanent
Closing Date:  Tuesday 16 November 2021
Interview Date:   To be confirmed
Reference:  1572221FB

We are recruiting a permanent full time General Assistant role in our Residential Services department, within the Facilities team.

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,700 rooms improve our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The successful candidate will be working primarily in our Wessex Lane Hub, including Wessex Lane and City Gateway Halls of Residence, but may include work at other Residential sites, and our main campus as required.

The main responsibilities for this role include:

  • The movement of furniture/equipment across the sites, storage and monitoring of stock
  • Carrying out routine and scheduled safety inspections including Room Inspections and fire alarm attendance
  • Assisting with post/parcel duties, and responding to lock outs and fire alarms as required 
  • Responding to fire alarms across site and report and escalate as appropriate
  • Project work as delegated by the Residential Service Supervisor/Residential Services Management team

Working as part of a small team providing services to students living in Halls of Residences, you will need to be reliable, flexible and enthusiastic, with a strong customer focus.

Basic PC skills, including the use of email will be required. 

The position offers a 36 hour/week contract working a rotating 8am-4pm, 9am-5pm or 10am-6pm shift pattern to meet business needs. You will also be expected to be available for occasional weekend and evening working particularly during our peak weekends in July and September.

To find out more about our Residential Services Team please have a look at our website at  If you would like more information about the recruitment process please email, quoting the vacancy reference number in the subject line of your message.

Application Procedure 

You should submit your completed online application form at The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Kate Pounds (HR Recruitment Team) on +44 (0) 23 8059 2507 or email  Please quote reference 1572221FB on all correspondence.

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