Operations Support Officer

Southampton, United Kingdom
£25,627 to £27,116 per annum
26 Oct 2021
End of advertisement period
15 Nov 2021
Contract Type
Full Time

Development & Alumni Relations

Location:  Highfield Campus
Salary:   £25,627 to £27,116 per annum
Full Time Permanent
Closing Date:  Monday 15 November 2021
Interview Date:   To be confirmed
Reference:  1568121CD

At the University of Southampton, our aim is to change the world for the better, bringing together realms of academic research, creativity and knowledge to have a truly collaborative, immersive and ground-breaking impact. We care about the challenges that humanity is facing, and work to support others on a local and global scale.

In the Office of Development & Alumni Relations (ODAR), our job is to galvanise our community to solve these challenges and to make a difference. Would you like this to be your job too?

About the role

You will work across the team providing customer-focused operational project support for a range of ODAR priority activities. These include co-ordinating and reviewing a range of centralised procedures, investigating and implementing new approaches to processes, providing administrative support for the Campaign for Southampton and working with our fundraising and gifts team on stages of the philanthropic cycle.

About you

You will be passionate about providing an excellence of customer service across all activities and with all customers, whether in the team, across the University or external to the organisation. You will demonstrate a desire to look for continuous improvement for the benefit of users and recipients with exceptional attention to detail. Being part of a team working to high standards will motivate you to give of your best.

About Us

We are planning our first University-wide fundraising and engagement campaign. Together, we want to raise more money and to engage more alumni and friends with Southampton so that we can change the world. And with the full support and investment of our University leadership, we are growing our team over the next few years. We are so excited.  

We need people with intellectual curiosity and people who have different ideas. We need people with direct experience or transferable skills and the interest and drive to take on a new challenge.    We are actively determined to welcome a diverse group of colleagues into our inclusive team. Every day will be different, you will meet incredible people and the rewards will be huge.  

Imagine fundraising for medical technologies that could cure cancer or dementia. Or engaging a volunteer who can help a student improve their graduate prospects. Or connecting alumni around the world and reawakening important friendships and partnerships. Or seeing the look on a student’s face when they learn they will be the first person in their family to attend University—because of a scholarship that you secured. That could be you.

The only thing holding us back is more talented people. This could be a career-defining and remarkable opportunity.

Help us change the world. Join us.

Thank you for your interest in joining our team

To learn more about working in the ODAR team, visit our Join ODAR website. If you’d like to have an informal chat about this role or ask any questions, please contact Bridget Brook, Operations Manager on Please do contact us if you feel you don’t meet all of the selection criteria and want to discuss the role further.

Application Procedure

You should submit your completed online application form at Applications will be considered as they are received and you may be contacted prior to the closing date stated above. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Farrance (HR Recruitment Team) on 02380 592750 or email  Please quote reference 1568121CD on all correspondence.