Job description

The post holder is a member of the School’s professional services team split across 3 locations at Guy’s campus, providing high quality technical support to the School and specific support to its education/ research activities.

The post holder will:

•             Provide in-depth knowledge of technical or scientific practices, methods and procedures gained through experience and/or formal qualification.

•             Be responsible for the delivery and day-to-day management of a range of technical services, ensuring an efficient use of resources.

•             Engage in Continuing Professional Development and training initiatives, in line with the Technician Commitment and Research Concordat for a minimum of 10 days pro rata per year.

•             Supervise the installation, maintenance and security of equipment, systems, and software, with control over service budgets, stocks/stores equipment and supplies. 

•                Supervise a small team, advising and providing feedback and identifying training and development needs. 

•             Manage own workload, pattern of work and resources based on an agreed work plan. 

•             Be responsive to changing priorities and an evolving environment/context, maximising the efficiency of the technical support being provided.

•             Use a systematic and timely approach to solve problems that have an impact of up to a year making decisions independently using agreed guidelines.

•             Use well-developed analytical skills to identify trends and patterns, using appropriate techniques and procedures to inform decisions.

•             Represent the service within and beyond King’s.

•             Forge relationships with colleagues in the university and externally, to build relationships, disseminate and get information, coordinate, and deliver the service.

•             Provide advice/ guidance and, where appropriate, training.

•             Communicate complex information in a clear and precise way, both orally and in writing.

•             Adapt local procedures to improve the service to meet the needs of the users.

•             Demonstrate leadership and innovation in the implementation of environmentally sustainable practices, recording progress through the King’s sustainability audit process and sharing good practice. Nurture and encourage sustainable practices and leadership within your team and networks.

•             Be responsible for the compliance with relevant regulations governing the service, completing risk assessments to inform actions and ensure a safe and environmentally sustainable workplace.

•             Report accidents/ incidents and participate in accident investigations where appropriate.

•             Facilitate an inclusive culture and ethos working with academic, research and other professional services staff and colleagues external to King’s.

•             Actively engage in the King’s Technical Network, building a network across the Faculty to provide peer support and opportunities to share best practice.

•             Participate in cross-School/ Faculty/ university projects and initiatives for up to 10% FTE.

This post will be offered on a fixed-term contract for 24 months 

This is a full-time post - 100% full time equivalent

Key responsibilities

This post will primarily support the School Technical Manager ‘s projects.  

•        Provide oversight of technical support to research laboratories of Guy’s hospital: 2nd floor Borough wing - Guy’s hospital: 5th floor of Bermondsey and Southwark wing and Guy’s campus: CIBCI 1st floor New Hunt’s house (SIMS). 

•        To work with the School Technical Manager and other technical staff to manage and advise on all aspects relating to good health and safety management of Guy’s hospital: 2nd floor Borough wing - Guy’s hospital: 5th floor of Bermondsey and Southwark wing and Guy’s campus: CIBCI 1st floor New Hunt’s house (SIMS). 

•        To work with local Technical Managers and other technical staff to provide comprehensive communication to local PIs - of Guy’s hospital: 2nd floor Borough wing - Guy’s hospital: 5th floor of Bermondsey and Southwark wing and Guy’s campus: CIBCI 1st floor New Hunt’s house (SIMS). 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.  

Skills, knowledge, and experience 

Essential criteria 

1.      Minimum level 4 qualification, e.g., higher apprenticeship, HNC or other Level 4 award, plus work experience in relevant technical/scientific posts OR Considerable knowledge and skills gained through work experience in relevant technical or scientific posts. 

2.      Evidence of an active commitment to career development including professional registration, such as RSci, or working towards CSci and clear progression in increasingly demanding jobs. 

3.      Proficient computer skills including Microsoft Office packages. 

4.      Extensive technical experience and knowledge of a range of scientific procedures and the underpinning scientific theory applicable to the work area and their environmental impact. 

5.      Clear spoken and written communication skills along with strong interpersonal and influencing/behavioural skills. 

6.      Proactive and responsive to contacts in immediate area, across King’s and externally (e.g., suppliers) to build relationships and network. 

7.      Solutions-focused self-starter, with excellent planning and analytical skills, able to manage competing priorities and work with minimal supervision. 

8.      Good working knowledge of regulations and best practice governing area of work, including Health & Safety and environmental sustainability. 

9.      Knowledge of environmental impacts of laboratory work and an interest in reducing the negative impacts. 

10.  Carryout a range of tasks to time and quality requirements, working mainly within established routines or procedures, with minimal direct supervision 

11.  Plan own work schedule, responding to new pressures and to manager’s or work unit requirements, adjusting priorities as needed. 

12.  Respond to queries, tasks and issues relating to area of expertise and work area, seeking 

13.  Guidance where necessary.