Work type: Fixed Term
Location: Parkville
Division/Faculty: Faculty of Engineering and Information Technology
Salary: $75,011 - $86,158 (UOM 5)
Role & Superannuation rate: Professional - Full time - 10% super

The University of Melbourne is consistently ranked among the leading universities in the world, we are globally engaged; comprehensive; research-intensive; and committed to responding to the major challenges of our time.

The Faculty of Engineering and Information Technology (FEIT) is strongly committed to supporting diversity and flexibility in the workplace. Improving the representation of women is necessary in our goal to innovate and to strengthen FEIT’s reputation as a best-in-class centre of research.

About the role:

Reporting to the Manager, Academic Programs, the Academic Support Coordinator (ASC) provides administrative support to academic staff in the various departments of the Faculty in relation to the Faculty's teaching programs.

This role is one of 7 Academic Support Coordinators that provide support to the academic divisions within the Faculty. This role is responsible for the provision of advice, guidance and administrative support to academic staff members with respect to all policies, protocols, timelines and systems related to teaching and course administration. The ASC provides administrative support for Departments in the day-to-day delivery of services and management of processes such as timetabling, handbook, subject and course changes, examinations, Board of Examiners meetings, results and academic board requirements.

The ASC will work in parallel with the Department Administrators to the Head of Departments to ensure that excellent and seamless service and accurate advice is provided to all Departmental staff. The ASC will be expected to provide support as required to cover the duties of other staff in the Academic Programs Team during periods of leave of absence.

About You:

Naturally you will be capable of demonstrating your prior record of achievement in the following:

• tertiary qualification or an advanced diploma with subsequent work experience or an equivalent combination of experience in a similar role in a tertiary environment
• commitment to the delivery of excellent customer service
• excellent interpersonal skills, to enable effective liaison with a wide range of internal and external clients and stakeholders at a variety of levels
• excellent organisational skills and demonstrated ability to prioritise workloads and ensure the timely delivery of activities
• initiative and ability to be proactive in maintaining systems and ensuring continuous improvement in service delivery
• working collaboratively, positively and flexibly both in a team and independently in a busy environment with changing demands
• high level of computer literacy, with demonstrable experience in the Microsoft Office suite, including word processing, spreadsheets, email and internet applications

Additionally, it would be desirable (but not necessary) if you if you also had experience in relation to any of the following:

• tertiary educational administration

For specific responsibilities of this role please refer to the attached Position Description.

What we offer you

We offer flexibility, whatever that may mean for you. Many of our benefit programs and onsite amenities are aimed at supporting you - including generous leave, childcare subsidies, discounted parking, medical and health care. We offer extensive opportunities for personal and professional development, and we’ll support you in doing what you love.

We seek to increase the diversity of our workforce and the representation of all members of our community that have been traditionally under-represented.

If you’re curious, motivated and ready to undertake a meaningful and rewarding role we’re ready to meet you.

How to Apply

Apply online, complete the application and upload your:

• Cover Letter - addressing all selection criteria
• Resume.

PLEASE NOTE: You must be currently located within Australia and able to commence immediately or as soon as your notice period has been served.

You will be an Australian Citizen; Permanent Resident or holder of an appropriate visa.

While we review your application, get to know us by visiting http://www.eng.unimelb.edu.au/about/join-feit

Position Description:

 PD_Academic Support Coordinator FINAL 8.10.21.pdf

Applications close: 01 Nov 2021 11:55 PM AUS Eastern Daylight Time