KINGS COLLEGE LONDON

Head of Department Support

Location
London (Greater) (GB)
Posted
19 Oct 2021
End of advertisement period
14 Nov 2021
Ref
034507
Contract Type
Permanent
Hours
Full Time

The Head of Department Support (NMES) role is a key member of NMES’ Senior Professional Services and is responsible for supporting and representing NMES’ departments, centres, and institutes at faculty level and in delivering a range of cross-functional activities to support strategy and planning for the faculty. 

The Head of Department Support role holds the following primary duties to support the departments, centres, and institutes in:

  • Service delivery – supporting the effective utilisation of embedded department staffing resources both within and between areas to deliver the services required by unit needs. 
  • Service commissioning – helping to leverage support from cross-faculty teams, and where appropriate the College, coordinating extra support during peak periods with functional leads, and identifying resources to meet challenges. 
  • Strategic planning and implementation – supporting the heads of department and department managers in the scoping and implementation of the strategic projects as part of the Five-Year Strategy. 
  • Advocacy – being the lead professional services representative for the departments, centres, and institutes at faculty level and advocating in relevant fora for those units. 

The role also has a range of cross-functional duties which span one or more of the functional areas (education, research support, business support, technical services, computing support and engagement):

Staff experience including: 

  • Professional services training and development 
  • Equality, Diversity, and Inclusion (EDI) 
  • Health and Safety 
  • Space and facilities (currently assigned to the role) 
  • Change management 

Student planning:  

  • Admissions 
  • Student number planning 
  • Widening Participation & Outreach  

The Head of Department Support (NMES) role has line management responsibility for the Department, Centre, and Institute managers.

This post will be offered on an indefinite contract 

This is a full-time  post - 100% full time equivalent

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