Head of Department Support

London (Greater) (GB)
19 Oct 2021
End of advertisement period
14 Nov 2021
Contract Type
Full Time

The Head of Department Support (NMES) role is a key member of NMES’ Senior Professional Services and is responsible for supporting and representing NMES’ departments, centres, and institutes at faculty level and in delivering a range of cross-functional activities to support strategy and planning for the faculty. 

The Head of Department Support role holds the following primary duties to support the departments, centres, and institutes in:

  • Service delivery – supporting the effective utilisation of embedded department staffing resources both within and between areas to deliver the services required by unit needs. 
  • Service commissioning – helping to leverage support from cross-faculty teams, and where appropriate the College, coordinating extra support during peak periods with functional leads, and identifying resources to meet challenges. 
  • Strategic planning and implementation – supporting the heads of department and department managers in the scoping and implementation of the strategic projects as part of the Five-Year Strategy. 
  • Advocacy – being the lead professional services representative for the departments, centres, and institutes at faculty level and advocating in relevant fora for those units. 

The role also has a range of cross-functional duties which span one or more of the functional areas (education, research support, business support, technical services, computing support and engagement):

Staff experience including: 

  • Professional services training and development 
  • Equality, Diversity, and Inclusion (EDI) 
  • Health and Safety 
  • Space and facilities (currently assigned to the role) 
  • Change management 

Student planning:  

  • Admissions 
  • Student number planning 
  • Widening Participation & Outreach  

The Head of Department Support (NMES) role has line management responsibility for the Department, Centre, and Institute managers.

This post will be offered on an indefinite contract 

This is a full-time  post - 100% full time equivalent

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