Product Setup Assistant
- Employer
- BPP EDUCATION GROUP
- Location
- Manchester, United Kingdom
- Salary
- £19,500
- Closing date
- 19 Oct 2021
View more
- Job Type
- Professional Services, Administrative
- Contract Type
- Fixed Term
- Hours
- Full Time
Job Details
Job Profile Administration - Administrative Roles
Contract Type Fixed Term
Job Purpose
- To support the effective and efficient setup of products (including qualifications, programmes, courses, CBAs) across Professional Qualifications, Professional Development, Apprenticeships and University.
- To maintain the Product Catalogue with changes during the session as required, including but not limited to date or capacity changes, cancellations, and ad-hoc setting up of shadow courses.
Key Responsibilities:
- To assist in setting up course products on relevant BPP systems, working closely with key stakeholders to ensure agreed deadlines are met.
- To process any changes to capacity, location or date of courses, as well as any cancellations, ensuring such changes are communicated to relevant parts of the business.
- To answer queries both by phone and email from internal BPP staff.
- To maintain accurate records of all correspondence in regards to set up, ensuring there is a clear and consistent timeline and documented evidence of actions and communications.
- To follow compliant procedures at all times
- To assist in any data gathering/manipulation activity as required to support the successful setting up of course products.
- To work with operations teams to build data in systems
- To deal with queries, issues and other ad-hoc duties relating to Product Setup.
- To deal with UAT and development of the grading and assessment functionality within BPP
- To deal with attendance marking set up and administration
- To be able to trouble shoot issues and investigate system behaviours
- To perform any other reasonable duties as instructed by the Product Setup Team Leader
Department Planning and Scheduling - Product Set Up
Vacancy location UK, North West, Manchester St James's
Candidate Criteria
- Well organised and self-disciplined with the ability to prioritise under pressure – sometimes to short deadlines.
- Able to build good working relationships across all levels.
- Able to work in a team and independently.
- Attention to detail.
- Strong communication skills, both verbal and written.
- Computer literate.
- Systems/database experience
Employment Details
Contract Hours 37.50
FTE 1.00
Salary 19,500
Company
When you work with BPP, you will be part of a business that really believes in supporting your personal and professional development. With so many different business areas, we offer a wide range of exciting opportunities across the UK and abroad – from teaching to marketing to business development to human resources to name only a few. But what really makes working at BPP rewarding, is the culture of encouragement, respect and teamwork.
- Location
-
BPP HOUSE
ALDINE PLACE
142-144 UXBRIDGE ROAD
SHEPHERD'S BUSH
LONDON
W12 8AW
GB
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