Instructor, Student Success Unit

Abu Dhabi, United Arab Emirates
11 Oct 2021
End of advertisement period
30 Dec 2021
Academic Discipline
Social Sciences, Education
Contract Type
Full Time

Job Description

United Arab Emirates University is hiring for a Student Academic Success Specialist in academic advising to provide one on one, as well as group academic advising, recruitment/retention, and academic success support functions for students to ensure ongoing successful progress to completion of an undergraduate degree program. As key contributor to increasing student retention and graduation university-wide, supports students in making timely progress toward a degree through a range of in-person and online academic advising and support strategies.

Minimum Qualification

  • Evidence of a Master’s degree in counseling, higher education, or closely related field from an accredited college or university
  • Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies
  • Experience working with online students
  • Demonstrated knowledge of academic programs, colleges, and departments in a university setting
  • Experience in providing thorough and complete attention to detail, following multi-stepped processes, and maintaining accurate records
  • Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes
  • Experience in the use of internet-based research tools and Microsoft Office Suite computer applications, especially Excel
  • Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and other interested parties
  • Experience in working effectively in an environment subject to quickly changing priorities
  • Evidence of effective verbal and written communication skills
  • Experience in interpreting student needs and determining when referral to other University resources is appropriate.

Preferred Qualification Experience with UAE tertiary education Experience with Degree Works application

Expected Skills/Rank/Experience

  • Provides 1:1 as well as group academic advising, recruitment/retention, and academic success support functions to students to ensure ongoing successful progress to completion of degree program
  • Provides guidance to students on course selection, registration, and satisfactory academic progress using Degree Works
  • Assists with academic program development and implementation
  • Monitors student academic progress through a variety of reporting tools; works closely and collaboratively with students, faculty, and staff to ensure academic success
  • Acts as college/department liaison to current and prospective students, faculty, staff, and external groups on issues related to academic success
  • Working under limited or minimal supervision, handles problems, provides guidance and advice to students
  • Responds to student questions and concerns in a timely manner; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion
  • Acts as primary liaison to connect students with academic and personal resources such as tutoring, independent learning, counseling and career services; provides follow up to ensure satisfaction with and effectiveness of services
  • Works collaboratively and collegially with academic units and services throughout the university to facilitate comprehensive student support
  • Maintains student files and records on computer-based databases
  • Utilizes a variety of university data and programmatic

Special Instructions to Applicant  

Division University College
Department Student Success Unit - UC
Job Close Date 30-12-2021
Job Category Academic - Faculty

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