Salary: £18,009 (fixed)
Contract Type: Full-time, permanent; 37 hrs between 8.00 - 18.00
Closing Date: 22-10-2021 12 Midday
Support/Academic/Management: Support

UCB is looking to recruit a highly motivated, customer-focused Receptionist to provide the first point of contact for students and visitors entering our City Centre campus buildings; ensuring a positive and welcoming experience. 

The role of Receptionist will involve engaging with students, staff and visitors on a daily basis; being able and equipped to respond effectively to a range of enquiries, both in person and remotely. 

The successful candidate will demonstrate: 

• An understanding of the needs of students and the importance of a positive student experience. 
• Outstanding communication skills. 
• Proficient IT skills with the ability to use online tools to respond efficiently and effectively to enquiries. 
• A professional approach. 
• Relevant prior experience in a similar role. 
• Strong team working approach. 

The post-holder will form part of the Student Services team, who are at the forefront of supporting our vibrant and diverse student population.

Applicants should be prepared to work flexibly across the service, including a willingness to work across campus buildings and provide cover (which may include evenings/weekends) as required. 

UCB particularly welcomes applications from Black, Asian and Minority Ethnic candidates.

Benefits:

• 38 days’ paid leave per year
• Local government pension scheme 
• Private healthcare 
• Excellent staff development opportunities 
• Salary sacrifice car leasing, tech and cycle schemes 

Standard information:

UCB is an equal opportunities employer.

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education. 

Unless stated otherwise, all roles at UCB will be based on-site at one of our Birmingham City Centre campus buildings. This is a not a remote role. 

Closing date: Friday 22 October 2021 at midday

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