Coordinator, Offshore Hub Services
- Employer
- UNIVERSITY OF MELBOURNE
- Location
- Melbourne, Australia
- Closing date
- 6 Oct 2021
View more
- Job Type
- Professional Services, Student Services
- Contract Type
- Fixed Term
- Hours
- Full Time
Job Details
Work type: Fixed Term
Location: Parkville
Division/Faculty: Chief Operating Officer Portfolio
Department/School: Student and Scholarly Services
Salary: $96,002 - $103,921 (UOM 7)
Role & Superannuation rate: Professional - Full time - 17% super
About Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.
About the role
As the Coordinator, Offshore Hub Services, you will work as part of the small high performing Offshore Services and Experiences team based overseas and in Melbourne to enable responsive student services to be delivered through the University’s international study hubs. You will work collaboratively with overseas on-site based staff to enable Hubs to be vibrant, engaging and welcoming places for students to access while they are unable to travel to Australia due to COVID19 related travel restrictions.
You will be responsible for and have oversight of the program of services and activities delivered out of one of the international study hubs, and provides day to day management of the on-site team to ensure effective delivery for Hub stakeholder.
Please note this is a fixed term opportunity for 14 months.
About you
You will bring to the role your ability to lead a team, plan workloads, manage competing priorities in consultation with multiple stakeholders and to work as part of a team to support achievement of wider team objectives. You will have demonstrated experience in customer service, event management or/and facilitation preferably in an international higher education setting.
You will further have:
- A degree in a relevant discipline and/or equivalent mix of education and relevant experience.
- Demonstrated experience in development and maintaining strong working relationships with a wide range of internal, external and international stakeholders and organisations, with a high level of diplomacy, interpersonal and cross-cultural communication skills
- Proven ability to work across complex student service environments with highly developed prioritisation, problem-solving skills and monitoring & evaluation experience with the ability to work under pressure and to tight deadlines
Benefits
- Maximise your benefits through our Salary Packaging scheme
- Flexible family friendly policies, providing generous leave and working conditions
- The opportunity to work in a culturally rich environment
- A substantial discount to eligible staff and their immediate families in undertaking further studies at the University of Melbourne
To find out more, go to http://about.unimelb.edu.au/careers/staff-benefits
Culture
The University is a vibrant campus. We have well-established clubs and networks giving the opportunity to engage and collaborate with other staff around the University. We strive to create an environment where staff and students promote culturally inclusive behaviour and activities, ensure cultural differences are heard and explored, and actively seek to learn from other cultures.
How to apply
Your application submitted should include a CV along with your responses against the selection criteria* found in the Position Description for the role.
*For information to assist you with compiling short statements to answer the selection criteria/competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
Applications close: 06 Oct 2021 11:55 PM AUS Eastern Daylight Time
Company
The University of Melbourne enjoys an outstanding reputation with world rankings consistently placing us as Australia’s leading comprehensive research-intensive university, and one of the world’s top 50*.
Melbourne attracts the best and brightest students and researchers and, with a history of over 160 years, we occupy a special place at the heart of our city’s cultural scene.
Melbourne is a leading research university, widely renowned for its teaching and the social and economic contributions it makes through knowledge transfer. The University’s performance in international rankings puts it at the forefront of higher education in the Asia-Pacific and beyond.
Internationally, the University is consistently ranked among the leading universities in the world, with its international peers placing it in the top 20 worldwide, and employers placing it in the top 10. In the recent Times Higher Education rankings of the world’s top 200 universities, Melbourne ranked top in Australia and 33 in the world.
Melbourne’s international research pre-eminence was also acknowledged with a top 100 ranking in the Shanghai Jiao Tong rankings. Ranked No. 44 in 2015, the University has climbed steadily in the rankings since first appearing at No. 92 in 2003.
The Melbourne Model introduces undergraduate programs characterised by both breadth and depth, followed by a graduate professional degree, a research higher degree or entry directly into employment.
In 2008 Melbourne commenced offering six New Generation undergraduate degrees in Arts, Biomedicine, Commerce, Environments, Music and Science. The Melbourne Model also introduces a new graduate school experience to Australia, providing the best and brightest with a more focused, intense and professionally relevant degree in areas such as Law, Architecture, Teaching and Nursing. With the Melbourne curriculum now aligning the University with the world’s top universities in Europe, North America and Asia, we enable our students to develop the skills and attributes required by employers all over the world.
More than 50,000 students from over 120 countries take courses in the University’s 12 faculties and graduate schools.
For more information please visit: http://www.unimelb.edu.au
*Times Higher Education World University Rankings 2015 – 2016 and Academic Ranking of World Universities 2015
- Mini-site
- UNIVERSITY OF MELBOURNE
- Telephone
- +61 (3) 8344 4000
- Location
-
Parkville
Melbourne
Victoria
VIC 3010
Australia
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