UNIVERSITY OF SOUTHAMPTON

Customer Service Assistant

Location
Southampton, United Kingdom
Salary
£19,209 to £20,600
Posted
21 Sep 2021
End of advertisement period
18 Oct 2021
Ref
1505621EW
Contract Type
Permanent
Hours
Full Time

Sports & Wellbeing

Location:  Highfield Campus
Salary:   £19,209 to £20,600
Full Time Permanent
Closing Date:  Monday 18 October 2021
Interview Date:   To be confirmed
Reference:  1505621EW

Are you looking for an exciting opportunity? 

We are on the look out for a team member to support us in delivering an excellent service to our students, staff and wider community. 

The successful candidate should be IT literate and a successful communicator, as communicating with our users will be a key part of this role. 

You will champion our services and offerings, and support all functions of sport across University of Southampton; you will be part of a high performing team who strive to make a positive difference to our users' experience. In addition, you will provide valuable administrative support for fellow colleagues within the Customer Excellence team and must be willing to work on a shift pattern. 

This role is based at Jubilee Sports Centre on Highfield Campus, but at times will include work at Wide Lane Sports Ground and Mayflower Gym. 

Individuals matter at the University of Southampton and we are committed to promoting an inclusive culture, so we want to get to know you. Student Services is a diverse group of services and one of the largest Professional Services departments in the University; at the heart of what we do is a passion for enhancing our students' experiences. If you would like to find out more, please visit our website at www.soton.ac.uk/studentservices

For more information before starting the application process, please contact Student Services by email: Louise (Customer Excellence Supervisor) via sportandwellbeing@southampton.ac.uk

This role is offered on a Full Time, Permanent basis (plus 10% shift allowance)  

Application Procedure 

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Hannah Nash (HR Recruitment Team) on +44 (0) 23 8059 4043 or email recruitment@soton.ac.uk  Please quote reference 1505621EW on all correspondence. 

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