Student Services Centre

Location:  Highfield Campus
Salary:   £25,627 to £30,497 Per annum
Full Time Permanent
Closing Date:  Monday 04 October 2021
Interview Date:   To be confirmed
Reference:  1505121EW

An exciting opportunity has arisen for 3 Student Hub Coordinators to work in our Student Support Hub. These roles are offered on a full-time, permanent basis. Based in one of the largest Professional Services departments in the University, you will be responsible for providing advice, information and guidance to University of Southampton students and customers on a wide array of subjects including student fees and funding, accommodation, graduation, careers events and ID cards.  

The roles require successful candidates to have the flexibility to work across a 24/7 shift pattern, initially on a shift rotation between 08.00 – 20.00, including some weekend working. A knowledge of higher education, student support and issues effecting students from a wide range of backgrounds is desirable. The successful candidates will possess excellent customer service, time-management and communication skills as well as competency in Microsoft Office (Excel, Word, PowerPoint and Outlook). The role involves interaction with our students and the successful candidates must have: Excellent administration skills, Excellent communication skills, Experience of customer service, Experience of dealing with sensitive, personal information, The ability to be able to work both alone and within a team.
 
Student Services is a diverse group of services and one of the largest Professional Services departments in the University; at the heart of what we do is a passion for enhancing our students' experiences. If you would like to find out more, please visit our website at www.soton.ac.uk/studentservices. 

This role is offered on a permanent, full-time basis.

Application Procedure:

You should submit your completed online application form at https://jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Kate Pounds (HR Recruitment Team) on +44 (0) 23 8059 4043 or email recruitment@soton.ac.uk  Please quote reference  1505121EW on all correspondence.