Senior Admissions Officer
The King’s Admissions Office is responsible for the Undergraduate and Postgraduate admissions services at King’s College London and receives around 120,000 applications each year. Our applicants are diverse and individual and while we aim to process applications quickly and efficiently, we provide a high level of customer service whether it be responding to emails, messages or responding to phone calls.
About the role
As a Senior Admissions Officer, the post-holder will manage a team of Admissions Officers to deliver a professional and proactive admissions service for the university. This will include setting clear objectives and overseeing the team’s workload to ensure a high-quality applicant experience, and both accurate and efficient decision-making.
As a team leader, the post-holder will be a point of contact for queries from Admissions Officers and colleagues across the university and will be required to research and advise on non-standard qualifications and fee statuses. They will conduct training and impart knowledge with other members of the team, working collaboratively towards a shared goal.
The post-holder will be responsible for assisting the university in reaching its admissions targets by monitoring progress of decisions and analysing trends in data. They will work collaboratively with colleagues in Admissions and across the university to ensure a consistent and fair admissions process.
We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.
This post will be offered on an indefinite contract.
This post is offered as a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.
Annual leave restrictions may apply during peak periods (predominantly August).