Student Success Project Officer

Greenwich, United Kingdom
£27,511 to £32,817 plus £4800 London weighting per annum
28 Jul 2021
End of advertisement period
09 Aug 2021
Contract Type
Full Time

Vice Chancellor's Office

Location: Greenwich
Salary: £27,511 to £32,817 plus £4800 London weighting per annum
Contract Type: Permanent
Closing Date: Monday 09 August 2021
Interview Date: Friday 13 August 2021
Reference: 2780

This is a key post that will contribute to the ambitions of our ‘This is Our Time: University of Greenwich Strategy 2030’ and our commitment to achieve the highest performance of a modern university in student satisfaction and success measures, such as the National Student Survey (NSS), Postgraduate Taught Experience Survey (PTES), and Teaching Excellence Framework (TEF). This role will directly support our student success sub-strategy goals.

Based in the Vice Chancellor’s Office on the Greenwich Maritime Campus,, the role will be part of the VC’s team and report to the Learning and Teaching Projects & Policy Coordinator.

Duties will include:

  • Providing specialist advice and policy development to support improved student satisfaction, as measured by NSS and PTES.
  • Working with Planning and Statistics colleagues to ensure appropriate analysis of issues and problems identified by NSS and PTES surveys and supporting the work on identifying and reporting appropriate solutions.
  • Overseeing our Task Force approach to improvement, by analysing survey results, coordinating Task Force meetings, and organising good practice sharing.
  • Working with colleagues across the University to provide expert guidance and support on best practice 
  • Support for the wider project work on the student success sub-strategy

 We are looking for people who can help us deliver the values of the University of Greenwich: Inclusive, Collaborative, Impactful.

For informal enquiries please contact Donovan Synmoie, Learning and Teaching Projects and Policy Coordinator, at

Should you have any queries please contact the HR Recruitment Team on

We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.

Academic Career Pathways

The university welcomes people from diverse and underrepresented communities who can help the university to achieve its mission.

We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff, and removing barriers to improve inclusion.

We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.

We are making significant strides to understand and continuously improve our employees’ experience and we are committed to implementing progressive diversity talent management.

We aim to be an equal opportunities employer and welcome applications from all sections of the community.

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