UNIVERSITY COLLEGE BIRMINGHAM

Receptionist

Location
Birmingham, United Kingdom
Salary
£18,009 p.a.
Posted
26 Jul 2021
End of advertisement period
09 Aug 2021
Ref
S161
Contract Type
Permanent
Hours
Full Time

Salary: £18,009 p.a.
Contract Type: Full-time, permanent
Closing Date: 09-08-2021 12 Midday
Support/Academic/Management: Support

UCB is looking to recruit a team of highly motivated, customer-focused Receptionists to provide the first point of contact for students and visitors entering our City Centre campus buildings; ensuring a positive and welcoming experience.

The role of Receptionist will involve engaging with students, staff and visitors on a daily basis; being able and equipped to respond effectively to a range of enquiries, both in person and remotely.

The successful candidates will demonstrate:

  • An understanding of the needs of students and the importance of a positive student experience.
  • Outstanding communication skills.
  • Proficient IT skills with the ability to use online tools to respond efficiently and effectively to enquiries.
  • A professional approach.
  • Relevant prior experience in a similar role.
  • Strong team working approach.

Post-holders will form part of the Student Services team, who are at the forefront of supporting our vibrant and diverse student population.

Applicants should be prepared to work flexibly across the service, including a willingness to work across campus buildings and provide cover (which may include evenings/weekends) as required.

Staff benefits include 38 days’ paid leave per year (pro rata for part-time post-holders), excellent staff development opportunities, pension scheme and private healthcare policy.

UCB particularly welcomes applications from Black, Asian and Minority Ethnic candidates.

Closing date: Monday 9 August 2021 at midday

Interview date(s): TBC

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