Quality Assurance Senior Specialist

ORGANIZATION NAME Khalifa University

ABOUT UNIVERSITY    

Khalifa University is a world-class, research-intensive institution in Abu Dhabi, the capital city of the United Arab Emirates (UAE). The University’s mission is to seamlessly integrate research and education to produce world leaders and critical thinkers in science, engineering, and medicine, and also to be a catalyst towards Abu Dhabi’s 2030 vision for a knowledge-based economy. Khalifa University has two campuses in the city of Abu Dhabi – the KU Main Campus and the Sas Al Nakhl Campus, the latter housing two of KU’s flagship research institutes: Masdar Institute and Petroleum Institute.

BRIEF DESCRIPTION    

The Quality Assurance Specialist will perform a variety of duties involving critical thinking, analysis, evaluation and judgment in support of department activities.

• Gather, analyze and report on data.
• Identify, evaluate and implement system, process or procedure improvement opportunities.
• Analyze, develop and implement process changes to provide improvement in workflow, operational procedures and other related business areas.
• Create operational Service Level Agreements and Key Performance Indicators.

DETAILED DESCRIPTION    

Strategic Responsibilities

• Contribute to the development of the Department’s policies and procedures, in line with the overall business objectives of the University, ensuring promoting leading practices and excellence.
• Ensure the development of the Department’s budgets is on a timely basis to ensure that divergences are addressed promptly.

Operational Responsibilities

• Responsible for being a quality contact for all the activities of the Facilities Administration & EHS department.
• Participate in projects to implement initiatives; identify project opportunities; generates ideas and solutions.
• Communicate with related areas to coordinate work. May lead work activities of others.
• Coordinate daily activities and providing training, coaching and guidance. Solve moderately complex problems; takes a new perspective using existing solutions. Work independently and collaboratively with others.
• Work closely with Vice President, Facilities, Administration and EHS function leaders to resolve open issues resulting from department activities.
• Ensure the implementation of the Facilities, Administration and EHS Department’s policies and procedures. Drive continuous improvement in department processes. Report the projects’ status to the vice president and assure all the projects are completed within the approved budget and scope.
• Perform site inspections to identify enhancement and renovation projects, provide facility audit, and inspect the quality of vendor-performed service and project work.
• Monitor the efficiency of projects.  Assist the Vice President in the preparation of the weekly/monthly reports for Committee meetings, includes identifying issues and recommends appropriate actions.
• Ensure adherence to the University’s information security policies and procedures, and report breaches or other security risks accordingly. Ensure coordination with other departments to facilitate the accomplishment of tasks and responsibilities, as and when needed. Perform any other tasks assigned by the Vice President. 

JOB REQUIREMENTS    

Required Qualification

• A Bachelor in Quality or Business Excellence related field.

Required Expereince

• Expats: A minimum of 7-9 years of relevant experience.
• UAE Nationals: A minimum of 3-5 years of relevant experience. 

HOW TO APPLY

A complete application includes curriculum vitae, cover letter, photo, and the names and contact information of three references.

Should you require further assistance or if you face any issue with the online application, please feel to contact the Recruitment Team (recruitmentteam@ku.ac.ae).